Health and Wellness Director

Wickshire Senior Living Group • Charlotte, NC

390d

About The Position

The Health and Wellness Director at Wickshire Senior Living Group is responsible for leading and directing the community to create a vibrant living environment for residents while ensuring a great workplace for associates. This role involves overseeing daily operations, maintaining high-quality service, and achieving financial targets, all while fostering resident satisfaction and associate engagement.

Requirements

• Bachelor's degree in business, geriatrics, health care, hospitality, or a related field.
• Minimum of five years of experience in senior living, hospitality, health care, or a related setting.
• At least seven years of leadership experience in senior living or a multidisciplinary team environment.
• RN or LPN License preferred, with compliance to state licensing requirements.

Nice To Haves

• Experience in operations within a senior living, hospitality, or residential care environment.
• Strong customer orientation towards older adults.

Responsibilities

• Design and develop recreation and activity programs tailored to residents' needs and interests.
• Attract, retain, coach, and lead a high-performance management team to direct daily operations.
• Develop and monitor the community's annual operating budget and business plan, ensuring financial targets are met.
• Serve as the Chief Sales Officer, leading the sales team to manage leads and achieve occupancy goals.
• Ensure service delivery consistency across departments in line with company standards and regulations.
• Establish effective communication strategies throughout the community to promote openness and timely information sharing.
• Plan and execute orientation for new associates and ongoing training programs for staff development.
• Engage in family and resident communications to foster strong relationships and accountability in staff communications.
• Implement safety protocols and promote a culture of safety within the community.
• Monitor the community's environment to ensure it is safe, clean, and attractive for residents and guests.
• Participate in special projects to support other communities or the broader organization.
• Stay informed about industry trends and local market conditions to keep management updated.
• Oversee the effective operation of the health center, if applicable.
• Ensure compliance with all relevant regulations and company policies.
• Participate in mandatory training and maintain confidentiality.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree