Health and Wellness Coach

Leidos

1d•Remote

About The Position

Leidos Health and Services Sector is seeking a Health and Wellness Coach to work remotely, supporting the Military OneSource mission. This program offers 24/7 support services to military members, their families, and eligible civilians worldwide, similar to a commercial Employee Assistance Program (EAP), providing information, resources, education, referrals, and counseling to approximately 4.7 million participants. The coach will deliver individual and group coaching, psychoeducation, and information to clients to foster optimal health, wellness, physical fitness, and healthy habits. Services must adhere to Council on Accreditation (COA) or Utilization Review Accreditation Commission (URAC) standards. Key aspects of the role include developing personalized wellness plans based on client values and goals, utilizing Motivational Interviewing to address barriers, and ensuring accurate and timely documentation in the Electronic Health Record (EHR) system.

Requirements

Bachelor’s degree from an accredited college or university in a related field such as Nursing, Social Work, Psychology, Counseling, Nutrition, or Personal Training/Fitness.
Current certification in Health and Wellness Coaching from a program approved by the National Board for Health and Wellness Coaching (NBHWC).
Strong customer service skills and demonstrated knowledge of call center operations.
Knowledge and understanding of military lifestyle and culture.
Proficiency in Microsoft Office applications including Word, Outlook, and Excel, as well as web-based research and electronic documentation systems.
Strong communication, organizational, and coaching skills.
U.S. citizenship and fluency in English required.
Ability to successfully pass criminal history, fingerprint background checks, and credential verification required.
Ability to maintain and retain suitability investigation and clearance as required.
Proficient in navigating electronic systems, computer programs, and virtual service platforms.
Requires a separate, quiet, private, confidential space to work from.
Requires access to your own reliable high-speed internet hard wired to your home (coax or fiber from the Internet Service Provider (ISP) to your home).
Using a hot spot from a mobile device (tethering) or wireless ISP is not acceptable.

Nice To Haves

Telehealth experience

Responsibilities

Deliver individual and group Health and Wellness coaching sessions to support optimal health, physical fitness, and healthy lifestyle behaviors in accordance with COA and URAC standards.
Develop personalized wellness plans tailored to each client’s values, goals, needs, and preferences.
Utilize Motivational Interviewing and evidence-based behavior change strategies to help clients identify and overcome barriers to achieving their wellness goals.
Conduct psychoeducational sessions on topics such as weight management, exercise and fitness, healthy eating, and general wellness.
Provide group Health and Wellness coaching sessions on various approved topics and focus areas.
Provide guidance and support for clients utilizing digital wellness tools to achieve SMART goals.
Document all services provided, follow-up activities accurately and timely within the Electronic Health Record (EHR) system.
Contribute to the development and submission of evidence-based Health and Wellness content for Government review and approval.
Maintain current knowledge of emerging trends, research, and best practices in Health and Wellness coaching.
Perform additional duties and special projects as assigned based on business needs.