Health and Social Services Manager - Philadelphia, PA

UnitedHealth Group•Philadelphia, PA

9h•Hybrid

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This manager will manage RN case managers, CHWs, and BHAs, in accordance with established Compass (formerly Care Model) and ICP Programs, as well as all UHC requirements. Manage productivity and expected outcomes across the teams, engage staff. Must be a critical thinker and have experience in complex care management, chronic conditions, and behavioral health management to manage, lead and advise the teams as a subject matter expect. This role also requires submission of state reports, presentations and public speaking. Data trending, extracting, capturing and analysis are also an essential element of this role. This position is required to be Located in Philadelphia, PA and will require travel 25%. If you are located in PA, you will have the flexibility to work remotely as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Undergraduate degree
Active unrestricted Pennsylvania RN license
Case Management Certification
5+ years managing people
3+ years of experience with Medicaid
Fluent Microsoft Word and Excel
Proven excellent writing, and public speaking skills
Driver’s License and access to a reliable transportation

Nice To Haves

RN or SW or Clinical Degree
5+ years of Clinical Experience

Responsibilities

Manage RN case managers, CHWs, and BHAs, in accordance with established Compass (formerly Care Model) and ICP Programs, as well as all UHC requirements
Manage productivity and expected outcomes across the teams
Engage staff
Manage, lead and advise the teams as a subject matter expert in complex care management, chronic conditions, and behavioral health management
Submit state reports
Conduct presentations and public speaking
Perform data trending, extracting, capturing and analysis