Health and Safety Associate (52888)

Metrocare • DeSoto, TX

257d

About The Position

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Requirements

• High School graduate or GED with a minimum requirement of 1 customer service experience required.
• Experience with customer service in a healthcare or educational environment preferred.
• Bilingual in Spanish a plus.

Responsibilities

• Perform health and safety duties as assigned at each agency site.
• Community engagement with staff, consumers, and visitors.
• Perform health and safety patrols which includes interior and exterior checks of all facilities on site to provide maximum safety coverage.
• Respond to non-police emergency calls to include (but not limited to) fire & security alarms, medical emergencies, hazardous material spills and leaks, pedestrian, or vehicular traffic control.
• Perform reports/documentation to include (but not limited to) Incident Reports, Vendor Logs, Janitor Logs, Weekly Site Safety Inspections, Weekly Cleaning Checklist, and any others as they are needed.
• Performs a Weekly Site Safety Inspection to include (but not limited to) the checking of fire equipment condition, locks and alarm devices, and any other potential hazards.
• Resolves conflicts or confrontations between agency staff, visitors, individuals served, or other persons at assigned site.
• Serves individuals by answering questions and providing directions to proper building or office.
• Documents & reports suspicious activity.
• Enhances organization by analyzing operating practices; exploring opportunities to add value to job accomplishments.
• Attends all trainings and meetings as directed.
• Provides walking escort as requested.
• Responsible for the opening/closing of a clinic to ensure maximum security.
• Use of two-way radios to communicate with other staff on-site.
• Perform supplemental sanitizing cleanings as needed.
• Perform company vehicle inspections as needed.
• Maintain attendance with your designated shift established by the Supervisor and communicate in the event this cannot be met.
• Performs other duties as assigned.

Benefits

• Medical/Dental/Vision
• Paid Leave
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development Allowance up to $1500 per year
• Bilingual Stipend - up to 6% of the base salary
• Many other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED