Head Video – Jacobs Music Center

SAN DIEGO SYMPHONY • San Diego, CA

2h • Onsite

About The Position

The San Diego Symphony operates two world-class venues in downtown San Diego: the Rady Shell at Jacobs Park and the Jacobs Music Center, an indoor concert hall. The Symphony has a full event schedule including orchestral performances, presented programming, performances for rental clients, and private events. The Video Head reports to the Director of Production, with a dotted line to the Video and Technical Directors, and oversees the Video Department of the Jacobs Music Center within the context of the Collective Bargaining Agreements with IATSE Local 122. This role involves supervising the implementation, operation, and maintenance of video equipment and leading crew members during all production phases. The position aims to provide the best possible visual experience for patrons by offering engineering services and day-to-day leadership of the union video department. The Video Head is responsible for the upkeep, functionality, and efficient operation of all house video equipment and systems at the Jacobs Music Center. This is an hourly union stage crew role, requiring successful candidates to join IATSE Local 122 and fulfill membership requirements. It is expected that the successful candidate will make the San Diego Symphony their primary employment responsibility, providing expertise, stability, and continuity. Department Heads perform necessary duties for performances and may assist in other areas, provided it does not interfere with their primary responsibilities.

Requirements

• Directly supervises IATSE local 122 employees in the Video department and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Anticipate department needs, follow through on projects and meet deadlines set by SDSO Production Department, engage and motivate other crew to achieve agreed outcomes.
• Ability to think ahead and be self-sufficient in assessing and completing required tasks, including setting priorities, anticipating potential challenges and multitasking.
• Responsibility to manage personnel safety and uphold safety protocols within the department, including participating in all required training.
• Extensive knowledge of video systems and their design, operation, and maintenance.
• Knowledge of visual principles, color theory and video engineering terminology is necessary.
• Ability to do multiple tasks simultaneously.
• Knowledge of electrical systems and how they interact with video systems.
• Ability to coordinate, direct, and supervise personnel.
• Ability to maintain positive working relationships with a wide variety of people, union and non-union employees, outside vendors, management, and guests.
• Must have a keen eye to be able to see subtle problems in a video system and troubleshoot accordingly.
• Ability to quickly accurately assess problems and resolve them effectively and efficiently.
• Excellent eye/hand coordination necessary.
• Knowledge of many types of cameras, routers, switchers, converters, computers, scalers and their effective application.
• RF knowledge as it relates to video.
• Understanding of video streaming, codecs, software, control protocols and tally.
• Understanding of rigging, including ability to assist in or lead installation and maintenance of rigging systems for video.
• Computer skills for operation of video control software and other computer applications.
• Networking knowledge as it relates to video and video equipment.
• Knowledge of industry-standard video systems and associated software.
• Ability to learn new video and video system equipment as industry standards change.
• OSHA certified, and consistent attention to safety, including reporting hazardous or unsafe conditions to supervisor.
• Able to solve practical problems, including those unforeseen, and deal with limited resources under tight timeframes.
• Able to interpret a variety of instructions provided in writing, diagrams, and verbally.
• Able to successfully interact with others both inside and outside the organization.
• Able to operate forklifts and man lifts.
• Proficient with Email, Windows, Microsoft Office, Google Drive.
• Understanding and commitment to backstage etiquette, anticipate needs of musicians onstage.
• Ability to multi-task and work effectively while managing multiple deadlines and priorities.
• Strong interpersonal skills, with the ability to diplomatically and tactfully resolve difficult and sensitive situations.
• Exceptional collaborative attitude and communication skills including exercising of diplomacy and respect and consideration for others.
• Reliable and prompt attendance, including planning meetings.
• Must be available to work a schedule heavy in evening, weekend, and holiday shifts.
• Excellent work ethic and commitment to continuous improvement.
• Strong organizational skills, attention to detail, ability to retain information and carry out tasks consistently.
• Demonstrate a positive attitude and work well with others including fellow stage crew and non-union staff.
• Excellent oral and written communication skills.
• Ability to adapt to a constantly changing work environment based on show and artist needs.
• Able to demonstrate patience, sensitivity and diplomacy when interacting with musicians of the San Diego Symphony and visiting artists and production staff under pressure.
• Constant dedication to personal and departmental improvement.
• Ability to communicate and collaborate with people that are mixed across lines of differences such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status.
• Abide by all company rules and bylaws as detailed in the San Diego Symphony policies and procedures handbook.

Nice To Haves

• Working knowledge of Ross, Blackmagic, and Bitfocus Companion systems preferred.
• Able to drive a 24’ truck (preferred).
• Experience with drawing programs (CAD, Vectorworks) would be an advantage.

Responsibilities

• Operate and maintain all in-house video equipment, including, but not limited to: projectors, projection screens, LED walls, video monitors, cameras, video consoles, cabling/connectors.
• Assist production department, and in-house and outside video directors as needed.
• Coordinate and communicate with other San Diego Symphony video heads for different venues as needed to ensure all needs are anticipated and provided for.
• Delegate to LED wall techs, directors, camera operators, engineers, V1s, prompters, graphics, projectionists, PTZ ops, shaders, or other relevant roles as assigned and serve as any of these positions as needed.
• Assist with video captures as needed, confirming with Production Staff that all capture is approved in advance.
• Maintain recorded video archives.
• Set up and operate portable video systems where needed.
• Maintain and monitor appropriate materials, equipment, and supplies as required.
• Prepare and package equipment for RMA, including filing paperwork with vendors.
• Coordinate the video department during load-in, performance, and load-out of all events and make sure the systems comply with both safety and aesthetics issues.
• Direct, supervise, and delegate to union stage employees in the video department.
• Assist Production Staff in technical advancement of shows when video will be involved in the show.
• Manage and plan video load in and load outs as assigned.
• Assess video rentals as needed for assigned shows.
• Coordinate and create necessary paperwork for shows and department needs.
• Suggest and help Video and Technical Directors implement future video system upgrades and equipment purchases.
• Calibrate and verify video systems at a high level.
• Operate and troubleshoot backstage video systems.
• Maintain, inspect and repair accurate inventory of video equipment and supplies.
• Fly large video systems and LED Walls whether in house equipment, tour equipment or rental equipment.
• Work with and communicate with other departments in the setting up of video equipment for various events.
• Participate across production departments in planning and performing physical project work.
• Assist in short and long-term maintenance schedules.
• Ensure that internal and/or external communications are performed in a proficient and effective manner and contribute to the overall efficiency of the technical team.
• Troubleshoot and re-patch equipment in close proximity to artists on crowded stages, potentially in front of large audiences, and be able to maintain composure and professional demeanor.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees