Head Teller - Hot Springs, AR

Southern Bancorp•Hot Springs, AR

2d•Onsite

About The Position

Provides supervision of teller line to insure prompt, efficient, and friendly services to customer. Insures that the currency and coin requirements, limitations, regulations and provisions are maintained. Responsible for overall compliance with policies and procedures for this area, in accordance with the Bank and the supervisor’s direction. May act as back-up to the Teller Supervisor or Branch Manager.

Requirements

High School Diploma or equivalent
At least 2 years of Teller or banking experience including opening new accounts
Prior management or supervisor role is a plus

Responsibilities

Performs all teller duties when necessary to insure prompt customer service
Maintains proper cash level in drawers, keep cash secure, and maintain a high level of safety for the Bank. May service ATM according to schedule or need.
Completes CTR reports and suspicious activity reports
May secure, maintain and balance ATM and vault
Initiates and verifies incoming and outgoing money shipments
Insures compliance with all security procedures in the teller area
Supervises teller operations for accuracy, efficiency, and quality customer service
Assists with training for new employees
Develops and motivates staff to meet performance levels
Audits teller cash drawers and assists with locating errors or outages
Maintains all internal control logs and prepares various required reports
Maintains appropriate levels of available traveler’s checks and cashier checks
Participates in a team effort to cross-sell bank and affiliate services
May performs duties of branch CSR on scheduled Saturday rotation
Other duties as assigned

Benefits

401(k)/Roth plan with immediate eligibility and employer match up to 6%
Employee stock ownership plan
Discounted rate on primary home mortgage
Credit and housing counseling as well as free financial education tools available to customers and employees
No deductible medical insurance plan
Dental and vision insurance
Employer paid life and long-term disability insurance
Flexible Spending Accounts
Paid holidays and paid time off
Bonus plan
Opportunity for merit raises
Employee reward and recognition programs
Community service opportunities