Head Teller - East Moriches Branch

About the position

Dime Community Bank ('Dime') is currently hiring for a Head Teller at its East Moriches Branch in Long Island, New York. The Head Teller - East Moriches Branch will be responsible for providing guidance, supervision and support for new and existing tellers within the branch.

Responsibilities

• Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
• Order, ship and provide the branch cash as well as receive vault money for the branch and ATM.
• Scheduling, evaluations, over and short GL's, and Cash Items.
• Perform various administrative and supervisory duties as designated, such as scheduling teller staff, preparation and administration of evaluations for teller staff.
• Ensure that the teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
• Support the business development goals of the branch by referring customers to the platform. Coach and mentors tellers in making platform referrals.

Requirements

• Excellent customer service skills.
• High School Diploma or equivalent required.
• Cash-handling experience required.
• Minimum two years' retail banking experience preferred.
• Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
• Thorough understanding of compliance and record keeping requirements.