Berklee College of Music-posted 4 days ago
Part-time • Entry Level
Boston, MA
1,001-5,000 employees

Under the supervision of the Managers and Consultants, Head Studio Operations Assistants provide first-tier technical support for all studio and suite users, perform administrative tasks, contribute to the onboarding process for newly hired student employees, and complete collaborative projects with management. The Head Studio Operations Assistant position is only offered to the greatest contributors and most outstanding performers on our student employee team.

  • Continues to fulfill the essential duties and responsibilities of the Studio Operations and/or Production Suite Assistant role as needed
  • Assists management with the onboarding process for newly hired student employees
  • Coordinates and conducts new student employee training sessions
  • Helps maintain and update internal schedules for special events, Visiting Artists, and CWP session support
  • Routinely corresponds with student employees and staff using Google Workspace tools, i.e., Google Calendar, Chat, Groups, and Gmail
  • Current MPE or CWP student, has worked as a Studio Operations and/or Production Suite Assistant for at least 1 full semester.
  • Possesses a strong work ethic and commitment to exemplary customer service
  • Displays a thorough understanding of ATF and Studio Operations policies and procedures
  • Fulfills a significant portion of their weekly shift requirements
  • Demonstrates leadership skills and the ability to perform under pressure
  • Available to work on weekdays between 8:00 AM and 8:00 PM
  • Very few, if any, infractions or corrective actions on the record
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