Head of Vision Care Solutions (Director)

ZEISS Group

4d

About The Position

About Us: How many companies can say they have been in business for over 178 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? The Surgical Application Specialist (SAS), with limited supervision, must manage territory by providing training support for Zeiss customers on the proper operation and use of Zeiss surgical products. The SAS will support clinical efforts, provide sales support, and train customers via surgical support which consists of monitor surgery days, reviewing data collection, and import of data from ancillary clinical products. The SAS must be able to perform advanced troubleshooting, support conferences and seminars as needed. The position demands extensive knowledge of related ophthalmic surgical procedures and how the ZEISS Surgical Suite can favorably impact patient outcomes and surgical flow. The goal of the SAS is to facilitate the optimal use of all instruments in the ZEISS Surgical Suite and to develop a powerful referral base for the product(s). Sr SAS will monitor and support field training of SAS, both technically and administratively. They will participate in rollout of new products and contribute to roadmap of future features on existing products.

Requirements

• Bachelors
• 10+ years of experience in technology solutions leadership, with at least 5 years in a senior management role.
• Minimum of 10 years relevant experience in Optical and Medical Device sales.
• Knowledge of VCS/ MED RDx devices and the eye care industry.
• Strong conceptual, analytical, and problem-solving ability.
• Credible and confident communicator (written and verbal) and first-class presentation skills.
• Familiarity with global operations and multi-market strategies.
• Ability to lead digital transformation initiatives.
• Commercially astute, customer focused and “can-do” attitude
• Ability to build strong external relationships to enhance and strengthen the VCS reputation
• Strong leadership skills and experience

Nice To Haves

• Experience in optical or vision care industry.

Responsibilities

• Strategic Leadership Define and execute U.S. VCS strategy in alignment with global objectives.
• Identify market trends and opportunities to expand VCS offerings.
• Represent VCS in executive forums and contribute to long-term business planning.
• Compliance & Quality Ensure adherence to HIPAA, FDA, and Data Privacy regulations for all VCS products and services.
• Oversee quality assurance processes and risk management protocols.
• Integration & Partnerships Lead integration efforts with PMS/EMR providers and other technology partners.
• Collaborate with R&D, supply chain, and commercial teams to deliver seamless solutions.
• Team Development Build and mentor a high-performing VCS team.
• Implement training and certification programs for technical sales and support staff.
• Ensure VCS team is kept fully trained and when necessary certified to sell, install and correctly service complete portfolio, in cooperation with sales and technical service management
• Business Growth Drive strategic account acquisition and retention.
• Support sales teams with executive-level presentations and solution positioning.
• Monitor KPIs and financial performance to ensure revenue and profitability targets are met.
• Organize all approved Trade Show activities to ensure maximum impact and return on investment.
• Follows safety standards and reports any safety concerns to leadership.

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay

What This Job Offers

• Job Type: Full-time
• Career Level: Director