Head of Venmo, AI Personalization

PayPal-posted 2 months ago
$188,000 - $323,950/Yr
Full-time • Senior
Hybrid • San Jose, CA
5,001-10,000 employees
Credit Intermediation and Related Activities
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PayPal is seeking a builder-leader to define the future of AI for Venmo-from personalization and social feed ranking to agentic, LLM-powered experiences that delight users and drive the business. You'll own a 0-1 roadmap, partner closely with senior executives, and scale a world-class team to ship production systems used by tens of millions.

  • Define and drive the strategic vision for machine learning initiatives within the team.
  • Lead the development and optimization of machine learning models.
  • Oversee the preprocessing and analysis of large datasets.
  • Deploy and maintain ML solutions in production environments.
  • Collaborate with cross-functional teams to integrate ML models into products and services.
  • Monitor and evaluate the performance of deployed models, making necessary adjustments.
  • Mentor and guide junior engineers and data scientists.
  • Ensure adherence to best practices and industry standards in ML development.
  • Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
  • Previous management experience.
  • Set strategy & vision: Define and drive Venmo's AI roadmap across personalization, recommendations, feed relevance, search and agentic user/merchant workflows.
  • Build LLM Agents: Architect LLM applications with retrieval-augmented generation (RAG), tool/function calling, and multi-agent orchestration to power commerce use cases.
  • Advance ranking & RecSys: Lead development of large-scale recommender systems and feed ranking using transformers and deep learning.
  • Ship to production: Own the lifecycle-feature engineering, training, offline eval, deployment and monitoring.
  • Lead & grow talent: Mentor senior ICs. foster a high-bar, inclusive, execution-oriented culture.
  • Partner broadly: Work with Product, Design, Venmo engineering teams to integrate AI across the Venmo app.
  • Communicate impact: Translate complex concepts into crisp narratives; influence senior stakeholders with data-backed decisions.
  • Flexible work environment
  • Employee shares options
  • Health and life insurance
  • Annual performance bonus
  • Equity
  • Medical, dental, vision, and other benefits
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