Panopto-posted 3 months ago
$160,000 - $175,000/Yr
Full-time • Senior
101-250 employees

The Head of Transformation & Operational Effectiveness is a senior leader in the COO Office responsible for turning Panopto’s strategic priorities into outcomes. This role ensures that transformation priorities, revenue goals, and customer outcomes are delivered through disciplined operating structures, transparent tracking, and consistent execution. This role is responsible for driving enterprise-wide transformation. Reporting into the COO, this leader owns the company’s operating rhythm, manages the company initiative portfolio, and plays a critical role in board governance and reporting discipline. Acting as strategist, operator, and builder, this leader connects GTM teams, Product, Engineering, and Operations to remove barriers, enable execution velocity, and ensure Panopto presents itself with clarity to the ELT and the Board.

  • Own the operating rhythm: Design and run an effective, company-wide cadence for planning, priorities, reviews, and retrospectives.
  • Own the company’s meeting architecture: Lead the strategy, planning, and execution of all company-wide meetings.
  • Translate strategy into execution: Lead cross-functional programs that deliver Panopto’s Rallying Cry and Defining Objectives.
  • Run the company initiative portfolio: Manage the enterprise-wide portfolio, including initiative health, risks, dependencies, budgets, and accountability.
  • Stand up a lean PMO: Build lightweight standards for scope, timelines, RAID, communications, and change control.
  • Drive board and ELT readiness: Own the cadence and preparation for ELT and Board meetings.
  • Orchestrate change management: Partner with PX, Comms, and functional leaders to ensure organizational changes land with clarity.
  • Enable integrations and acquisitions: Support COO and ELT in diligence and post-deal integration.
  • Make data useful: Define metrics for initiatives, build dashboards, and drive learning loops.
  • Raise the bar: Continuously audit operating gaps, recommend improvements, and hold owners accountable for results.
  • 8+ years leading transformation, portfolio management, or cross-functional programs in SaaS/technology.
  • Proven success managing execution across Product, Engineering, GTM, and Operations in a 150–500 person company.
  • Strong planning and change skills, from initiative charter to launch to sustainment.
  • Excellent written/verbal communication with a track record of building simple, compelling narratives for executives and boards.
  • Strong analytical comfort; able to partner with RevOps, Finance, and Biz Systems to instrument and interpret dashboards.
  • Tools: Google Workspace, Jira or similar, project/portfolio tools. O365 tools. Basic SQL/BI experience is a plus.
  • Experience in AI-enabled product environments.
  • PE-backed transformation.
  • Integration of acquisitions.
  • Health insurance
  • Flexible spending accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Paid and unpaid time away from work
  • Bonus eligibility
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