Head of Total Rewards Operations

Siemens Healthineers-posted 4 months ago
$221,400 - $332,000/Yr
Full-time • Senior
5,001-10,000 employees
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Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Head of Total Rewards Operations – Americas.

  • Lead daily operational activities across Benefits Administration, Compensation Administration, Leave & Absence, and Mobility & Delegations Administration.
  • Oversee end-to-end administration ensuring accuracy, timeliness, and compliance with internal controls and external regulations.
  • Drive adherence to service-level agreements (SLAs) and operational KPIs across all areas.
  • Develop, maintain, and enforce standardized operating procedures (SOPs) and internal controls across benefits, compensation, leave, and mobility processes.
  • Monitor compliance with regulatory requirements, labor laws, tax rules, and company policies.
  • Act as liaison for internal audits and compliance reviews related to these operational areas.
  • Supervise and mentor administrative staff across Benefits & Pension, Compensation, Leave & Absence, and Mobility & Delegations.
  • Provide technical guidance on complex cases and support inquiry resolution.
  • Foster team development, process ownership, and accountability.
  • Partner with HRMS, IT, and vendors to ensure system stability, enhancements, and reporting capabilities.
  • Identify and implement process improvements to streamline operations and enhance accuracy.
  • Maintain operational calendars and cut-off schedules in alignment with service delivery requirements.
  • Oversee operational reporting, audits, and reconciliation of benefits, compensation, leave, and mobility transactions.
  • Collaborate with Finance, Payroll, and Accounting to ensure accurate cost allocations and accruals.
  • Support preparation of year-end operational reports as required.
  • Serve as a key point of contact for HR, Finance, Legal, and external vendors for operational topics.
  • Communicate policies and procedures clearly across internal stakeholder groups.
  • Contribute to cross-functional operational projects, including system implementations and compliance initiatives.
  • 10+ years of progressive experience in HR operations (benefits, compensation administration, leave management, or mobility), including 5+ years in a leadership role.
  • Strong understanding of U.S., Canadian, and/or LATAM regulatory practices in benefits, leave, and compensation administration.
  • Experience managing HR operations through platforms such as Workday and Dayforce preferred.
  • Experience in a shared services or global operational environment is a plus.
  • HR-related certifications (CEBS, GPHR, CCP or similar) preferred.
  • Experience with operational audits and SOX/internal control environments.
  • Familiarity with ServiceNow or other ticketing systems a plus.
  • Continuous improvement mindset and commitment to operational excellence.
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time
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