Head of Strategic Learning and Enablement

S&P Global • New York, NY

1d • Onsite

About The Position

About the Role: Grade Level (for internal use): 14 The Team: You will lead the Education team within the Revenue organization, covering segment and solution training, commercial readiness, instructional design, and facilitation. This team partners closely with Revenue leadership, HR, Operations, Product, and Technology to deliver learning that enables commercial execution at scale. Responsibilities and Impact: This role will drive an AI-first learning transformation that strengthens sales and account management capability, accelerates ramp for new and early-career talent, and improves commercial effectiveness. You will ensure learning programs are tightly aligned to commercial strategy, transformation priorities, and measurable performance outcomes.

Requirements

• An S&P Global employee at this level would typically have 10+ years of experience in commercial learning and development, revenue enablement, or sales training within a B2B organization, including designing and scaling global capability programs
• Proven people leadership experience, including building, developing, and performance-managing multi-disciplinary teams (instructional design, facilitation, program management, learning operations)
• Demonstrated ability to translate commercial strategy into role-based learning journeys (onboarding, certifications, academies) with clear performance outcomes
• Strong stakeholder leadership skills, including influencing senior Revenue leaders and aligning cross-functional partners (HR, RevOps, Product, Technology) around shared capability priorities
• Experience operating and optimizing learning platforms and learning operations (governance, content lifecycle, data/analytics, vendor management, budget oversight)
• Strong measurement and business acumen: able to define success metrics, evaluate program impact, and use insights to prioritize and improve initiatives
• Demonstrated change leadership: able to drive adoption of new behaviors, tools, and methodologies through manager reinforcement and scalable communications
• Practical understanding of AI-enabled learning and enablement use cases (e.g., AI literacy, workflow integration, personalization) with a focus on responsible, business-relevant adoption

Nice To Haves

• Experience building or scaling early-career commercial programs (e.g., sales academies, rotational programs, onboarding-to-quota pathways)
• Experience enabling multi-segment or multi-solution commercial teams with varied buyer types and sales motions
• Familiarity with competency frameworks and role-based skill models used to standardize expectations and support career progression
• Experience building manager enablement and coaching systems that improve field adoption and sustainment
• Global learning program experience across multiple regions/time zones, including inclusive and accessible learning design

Responsibilities

• Develop and execute the commercial learning and development strategy aligned to revenue growth goals, commercial priorities, and transformation roadmaps
• Identify role-based capability gaps (sales, account management, customer success, revenue operations) and translate them into targeted learning journeys, onboarding, and certifications
• Build scalable frameworks for onboarding, role academies, certifications, leadership development, and continuous upskilling; ensure global consistency with appropriate regional flexibility
• Partner with Revenue leadership to embed modern commercial capabilities (e.g., solution selling, strategic account management, digital engagement) into tools, rituals, and performance expectations
• Lead change management for adoption of new tools, behaviors, and methodologies; equip managers to coach and reinforce new ways of working
• Provide people leadership, coaching, and prioritization for the Education team; set clear goals, quality standards, and delivery expectations
• Oversee the design and delivery of engaging learning experiences across modalities (digital learning, workshops, simulations, coaching, and blended programs)
• Design and scale early-career programs that accelerate talent into revenue-producing roles; establish clear development pathways and progression criteria
• Collaborate with HR and Revenue leaders to align early-career programs with workforce planning, succession needs, and long-term capability strategy
• Own commercial learning platforms and operations (e.g., LMS/LXP, content management, assessments, analytics), including governance, content quality, and operational efficiency
• Manage vendor relationships, budgets, and platform compliance in partnership with IT, Legal, and Procurement
• Create and implement AI-enabled learning strategies, including AI literacy, responsible use, and practical AI workflows for commercial roles
• Partner with technology and operations teams to embed AI-enabled learning experiences (personalized learning, adaptive assessments, coaching simulations) where they improve productivity and performance
• Establish metrics that connect learning to outcomes (e.g., ramp time, productivity, pipeline outcomes, win rates, retention); run pilots and iterate based on data and feedback
• Foster a culture of continuous learning through manager enablement, peer learning, and communities of practice; ensure learning is inclusive and accessible

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees