Head of Solutions Engineering

Laravel

1d • Remote

About The Position

Laravel is the most popular PHP framework in the world. 500M+ lifetime downloads. Thousands of packages. A developer community that shows up — at conferences, in forums, on Twitter, in Discord servers, in every "what framework should I use?" thread on the internet.
But Laravel is more than a framework. It's a complete platform — from choosing a stack, to building an app, to deploying it, monitoring it, and scaling it. 8 paid products, 20+ open source packages, one customer journey. When enterprise teams evaluate Laravel's commercial products, they're evaluating the whole platform. The SE team is how we earn their trust and prove the technical fit.
We have a small, talented SE team doing great work. Now we're adding the leader who sets the direction, hires the team, designs the processes, and owns how we approach pre-sales in the AI era. There is no playbook. You're writing it.
Why This Job is Unique
You'll inherit two SEs and scale the team over the next couple of years. You'll define what "great" looks like for SEs at Laravel, build the hiring process to find those people, and create the onboarding and coaching programs that develop them. Most SE Manager roles hand you an existing org and ask you to optimize it. This one hands you a blank canvas.
AI-native is the mandate, not the buzzword. Every process, every deliverable, every workflow gets questioned from first principles. We want someone who looks at the way SEs have traditionally operated and thinks "what if we rebuilt this entirely?" What inputs do we need to collect? What can AI generate that meets our quality bar? Where do we keep humans in the loop? This is yours to own.
Your team will be the bridge between EPD and GTM. The product team wants technical feedback from the field. Your team's insights from customer conversations will shape what gets built — and an automation-first approach to capturing that signal will make the data impossible to ignore.
Technical credibility matters here. Our customers are developers and engineering teams who know our product deeply. They can smell inauthenticity from a mile away. You don't need to be the smartest engineer in the room — but you need to earn the trust of the people who are.

Requirements

• Experience standing something up from scratch.
• A practical AI vision.
• Technical credibility.
• A collaborative mindset.
• Recruiting instincts.
• Comfort with ambiguity.

Responsibilities

• Build and scale the team.
• Design the SE operating system.
• Coach and develop.
• Partner across the org.

Benefits

• Health Coverage (Medical, Dental & Vision)
• 401(k) with Company Match
• PTO + Paid Holidays
• Parental Leave
• Work from Home
• Stock Options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees