Head of Solutions Consulting, North America
About The Position
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customersâ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. Weâre here to stayâand weâre looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simplerâfor our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. The Director of Solutions Consulting, North America is a senior pre-sales leader responsible for driving revenue impact, execution excellence, and team performance across the region. You will lead and scale a high-performing Solutions Consulting organization, partner closely with Sales leadership, and ensure consistent, value-based execution across enterprise and mid-market segments. This role blends strategic leadership with hands-on engagement in critical deals. You report to the Global VP of Solutions Consulting and serve as a key member of the global Solutions Consulting leadership team.
Requirements
- 10+ years of experience in Solutions Consulting / Pre-Sales, including senior leadership roles
- Proven success leading large, distributed teams in North America
- Strong background in enterprise SaaS; experience in analytics, CX, or adjacent domains preferred
- Ability to operate at both strategic and hands-on levels
- Strong business acumen and understanding of complex enterprise sales cycles
- Executive-level communication and stakeholder management skills
- Confidence to challenge Sales constructively in pursuit of better outcomes
Responsibilities
- Owning regional pre-sales strategy and execution across North AmericaBuilding, developing, and retaining a high-performing Solutions Consulting team
- Driving deal quality, win rates, and clear customer value articulationPartnering closely with Sales, Product, and Marketing to support growth and scale
- Manage and scale a team of Solutions Consulting Managers and Senior Solution Consultants
- Set clear performance standards, operating rhythms, and expectations
- Own hiring, onboarding, coaching, and succession planning
- Oversee complex enterprise deal cycles, executive demos, and strategic proof-of-concepts
- Ensure strong discovery, compelling value narratives, and outcome-driven demonstrations
- Act as executive sponsor on strategic or high-risk opportunities
- Work closely with Regional Sales Leaders on: capacity and territory planning, deal prioritization, pipeline health, conversion and execution discipline
- Constructively challenge deals with weak qualification, unclear value, or misaligned scope
- Own regional pre-sales performance metrics, including win rate, deal quality, and pipeline coverage
- Use data to improve predictability, efficiency, and overall execution
- Partner with Product, Product Marketing, and Enablement to: Influence roadmap with field insights, refine messaging and demos and ensure readiness for new product releases
- Share best practices with global Solutions Consulting leaders
Benefits
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country weâre based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the companyâs success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
11-50 employees
