Head of Sales & Customer Success US West

Wingtra AG

4d • Remote

About The Position

Join the Wingtra team and become part of this venture-backed robotics scaleup with a global and international team of 125+ dedicated Wingtranauts who want to see their actions have a positive and lasting impact on the world. Founded more than 8 years ago at ETH Zurich, Europe’s leading robotics university, our goal is to build the best aerial robots to digitize the world at the push of a button and set the basis for faster and better decisions. Wingtra provides efficient and reliable data solutions to a variety of industries ranging from mining, construction and agriculture to humanitarian organizations, environmentalists and wildlife monitoring groups.

We are reaching for the stars and together we might just get there. Open communication, asking hard questions and valuing diverse viewpoints are but a few things that will help us achieve our goals. Above all we will never stop learning and striving to help each other reach our maximum potential.

As Head of Sales & Customer Success US West, you will lead our Sales and Customer Support teams across the Western United States and Canada. You’ll set the regional go-to-market strategy, drive growth with the support of our channel partners, and provide day-to-day leadership to the team. This role includes people management responsibilities and the opportunity to expand the team. The position is fully remote and can be based anywhere on the West Coast.

Requirements

• 5+ years of highly relevant B2B technology sales experience, with a strong channel and partner management background
• Experience building and scaling commercial teams from the ground up — you’ve done it before in a fast-paced, scale-up environment
• Proven success leading both Sales and post-sales/technical teams
• Known for being a strong, people-first leader, someone who develops talent and attracts top performers
• Commercially sharp, metrics-driven, and customer-obsessed
• Persuasive, independent, at ease negotiating and developing trust
• Excellent interpersonal and communication skills in English
• Comfortable with ambiguity, ownership, and distributed work
• Willingness to travel up to 60% of the time

Nice To Haves

• Track record of leadership in Customer Success and Solutions Engineering.
• Expertise in surveying and mapping around the mining, engineering, and construction verticals.
• Robust network within the UAS and geospatial industries.
• Previous experience in working with image post-processing softwares like Pix4D, Agisoft, TBC, Leica, ESRI
• FAA Part 107 Certificate

Responsibilities

• Lead the US West & Canada Sales, Customer Success, and Customer Solutions Engineering teams (5–7 direct reports)
• Develop and execute the commercial strategy for the region, aligned with global goals
• Build and strengthen our channel partner network, from recruitment to enablement to long-term success
• Hire top talent and build a team culture based on accountability, trust, and shared success
• Support the team in the field with strategic deals, partner development, and customer relationships
• Use data to drive decisions, leveraging HubSpot and other tools to track pipeline, performance, and partner health
• Collaborate cross-functionally with Marketing, Product, and Operations to localize our go-to-market approach
• Represent Wingtra at key industry events and meetings across the region
• Act as a regional ambassador for our brand, values, and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees