Head of Revenue Operations

Findigs•New York, NY

43d•Hybrid

About The Position

Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We're making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. This is a foundational role responsible for establishing and building Revenue Operations as a function at Findigs. You will have a small team and will work with our Chief Revenue Officer, Finance, Marketing, Sales, and Post-Sales teams to ensure our systems are set up to support our commercial teams as they scale. As Head of Revenue Operations, you will be responsible for instrumenting, designing, and managing our key GTM systems (e.g., Salesforce, Salesloft, Nooks) to support and align our teams across the revenue funnel. You will also be tasked with ensuring these systems support our workflows and processes, and are driving operational excellence. Your focus will be on working with team leaders to optimize our processes to create a more scalable high-growth company. This is a pivotal role for a seasoned RevOps leader and builder capable of translating ambitious business strategy into robust, scalable operational frameworks that directly enable our expansion across SMB, mid-market, and enterprise clients.

Requirements

7+ years of experience leading Revenue Operations in a B2B SaaS environment
Proven track record scaling RevOps in a B2B SaaS growth companies (ideally $25M to $50M+ ARR)
Deep expertise in Salesforce, including customization, integration, and administration
Strong experience building sales enablement and training programs
Extensive knowledge of sales methodologies (e.g., MEDDIC, Challenger Sale) and integrating them into CRM systems like Salesforce
Demonstrated proficiency in pipeline analysis, sales forecasting, and using data to drive revenue outcomes
Excellent analytical, leadership, and communication skills
Based in New York with the ability to work in-office 3 days a week

Nice To Haves

Prior experience in PropTech or FinTech
Proficiency with SQL, Python or other coding languages

Responsibilities

Oversee and optimize key systems and processes supporting marketing, sales, and account management, including CRM, automation tools, and analytics platforms (e.g., Salesloft, Salesforce, Hubspot, Nooks, Docusign)
Lead the design, implementation, and scaling of revenue operations infrastructure to support growth from $25M to $50M+ ARR
Support sales and revenue and technical implementation leadership with sales enablement and training where appropriate to help ramp new hires up on our tools and sales playbook
Drive Salesforce customization, integration, and optimization to align with business needs, including building sales methodologies into the platform
Analyze sales pipelines, forecasting, and performance metrics to provide actionable insights, improve accuracy, and inform strategic decisions
Collaborate with cross-functional teams (Marketing, Sales, Product, and Finance) to align on revenue goals, streamline workflows (e.g., deal desk, implementation hand-offs), and eliminate bottlenecks
Develop and implement data-driven strategies for pipeline management, deal velocity, and revenue forecasting using tools like Salesforce, Tableau, or similar
Build and mentor a high-performing RevOps team, fostering a culture of continuous improvement and operational excellence
Stay abreast of industry best practices in RevOps for B2B SaaS, adapting them to our PropTech focus.

Benefits

Location: We operate on a hybrid schedule (3 days a week in office) with in-office days at our newly renovated NoHo office.
Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change.
Competitive Compensation: Competitive OTE + Pre-IPO equity.
Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a Unlimited Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all-company holidays.
Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided in the office every day.

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