About The Position

The Head of Americas Regional Distribution Center Operations is responsible for leading a multi-site distribution network across the Americas, driving operational excellence, safety, and strategic transformation in alignment with Res m ed’s global supply chain strategy. This role owns the end-to-end fulfillment strategy and execution across the region, ensuring scalable, efficient, and high-performing operations. A critical component of this leadership position is the oversight and execution of Commissioning, Validation, and Start-Up (CVS) activities for new and expanding sites, ensuring operational readiness, system integrity, and seamless transition to steady-state operations. The leader will champion a strong safety-first culture, embed continuous improvement through a structured productivity pipeline, and optimize network performance through advanced warehouse design, automation, and strategic 3PL partnerships.

Requirements

  • Bachelor’s degree or equivalent experience; advanced degree preferred.
  • 12+ years of progressive leadership experience in supply chain, logistics, or distribution operations, including management of multi-site regional networks.
  • Proven experience leading Commissioning, Validation, and Start-Up (CVS) activities for new facilities, automation systems, or major operational transformations.
  • Demonstrated success in driving operational excellence and continuous improvement using Lean, Six Sigma, or similar methodologies.
  • Deep expertise in warehouse design, automation, and distribution optimization.
  • Strong experience managing 3PL providers and carrier strategies in complex logistics environments.
  • Proven ability to lead large teams, develop talent, and drive cultural transformation across multiple locations.
  • Strong executive presence with the ability to influence cross-functional and senior stakeholders.
  • Strong knowledge of WMS and ERP systems (Oracle preferred; HighJump or similar WMS experience highly desirable).
  • Deep understanding of inventory management, transportation, and distribution best practices.
  • Working knowledge of OSHA and regulatory requirements in warehousing and logistics environments.
  • Ability to travel approximately 35% across the Americas region and some International .

Responsibilities

  • Strategic Leadership & Network Execution Define and execute the Americas distribution and logistics strategy, aligned to Res m ed’s global supply chain and business priorities.
  • Lead a complex, multi-site distribution network, ensuring consistent performance, governance, and adoption of standard ways of working across all facilities.
  • Develop and execute short-, mid-, and long-term plans for network capacity, expansion, and optimization.
  • Own and lead Commissioning, Validation, and Start-Up (CVS) for new site launches, expansions, and major automation deployments, ensuring readiness across people, process, systems, and infrastructure.
  • Drive optimization of warehouse design, layout, and automation solutions (e.g., Swisslog), ensuring scalability, throughput, and cost efficiency.
  • Operational Excellence & Productivity Establish and lead a robust, multi-year productivity pipeline across all sites, embedding Lean, Six Sigma, and continuous improvement into daily operations.
  • Define and monitor KPIs across service, cost, quality, and delivery, ensuring disciplined execution and performance accountability.
  • Identify and eliminate non-value-added activities, improving flow, cycle time, and operational efficiency.
  • Ensure operational stability post-CVS through structured ramp-up plans and performance tracking.
  • Safety & Culture Champion and sustain a best-in-class safety culture, ensuring proactive risk identification, regulatory compliance, and achievement of top-quartile safety performance.
  • Embed safety accountability at all levels, with clear ownership, visibility, and continuous improvement of safety metrics.
  • Build and lead high-performing, engaged teams across multiple sites, fostering a culture of inclusion, accountability, and operational excellence.
  • 3PL & Carrier Strategy Develop and execute regional strategies for 3PL partnerships and carrier networks, ensuring optimal service, cost, and flexibility.
  • Lead selection, contracting, and performance management of 3PL providers, including alignment to CVS activities for new site launches.
  • Optimize transportation strategies across inbound and outbound networks to support customer and business requirements.
  • Governance & Cross-Functional Leadership Establish strong governance frameworks to ensure alignment across operations, engineering, IT, and supply chain functions.
  • Lead structured operating rhythms, including executive updates on CVS progress, operational performance, and risk mitigation.
  • Ensure effective communication and alignment across sites and leadership teams.
  • Lead resolution of complex operational and start-up challenges, ensuring rapid and effective issue resolution.
  • Inventory, Systems & Quality Provide strategic direction for inventory management across the network, balancing service levels and working capital efficiency.
  • Ensure robust WMS/ERP system implementation, validation, and optimization as part of CVS and ongoing operations.
  • Establish and sustain product traceability and quality systems to meet regulatory and customer requirements.
  • Talent & Organizational Leadership Build organizational capability across the Americas network, including succession planning and leadership development.
  • Define organizational structures and capabilities required to support both steady-state operations and CVS execution.
  • Lead, coach, and develop a high-performing leadership team across multiple sites.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

1,001-5,000 employees

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