Truist Financial-posted 3 months ago
Full-time • Senior
Remote • Atlanta, GA
Credit Intermediation and Related Activities

The Head of Real Estate Product Delivery will lead an organization that is responsible for organizing, prioritizing, optimizing, and maintaining capabilities for all Real Estate Lending products across multiple platforms. Drives the delivery of real estate products through integration of the mortgage vendor and technology ecosystems, ensuring alignment with industry standards and emerging innovations. Utilizes their deep knowledge of advancing trends, technologies, and regulatory changes in the real estate and mortgage industry to shape forward-looking strategies and solutions. The Head of Real Estate Product Delivery leads an organization that is responsible for organizing, prioritizing, optimizing, and maintaining capabilities for all products across multiple platforms. This includes performance management and continuous monitoring of operations, technology, and processes. Activity is aimed at accomplishing objectives such as enhancing revenue, improving quality and efficiency, effecting cost savings, integrating technology to advance technological development. This role leads a team of platform leaders, along with their agile product teams who are responsible for enabling business capabilities and prioritizing incoming demand for enhancements and investment while maintaining compliance and operability of those solutions. Their team drives large cross functional initiatives and partners with upstream and downstream product teams in the enterprise. This leader must have and maintain strong relationships with key industry leaders, vendors, and technology partners to influence product roadmaps and ensure best-in-class delivery.

  • Drives the delivery through integration of vendor and technology ecosystems, ensuring alignment with industry standards and emerging innovations.
  • Utilizes their deep knowledge of advancing trends, technologies, and regulatory changes to shape forward-looking strategies and solutions.
  • Directs and prioritizes product delivery initiatives to deliver the highest business value, balancing short-term execution with long-term strategic growth.
  • Owns Agile prioritization process for business strategy and partnership between business and technology to ensure strategic priorities are established and implemented to realize business value.
  • Responsible for delivery of strategic initiatives within lending ecosystem including support for large cross functional business lead and investment projects and the program governance and coordination.
  • Partners closely with vendors and technology to ensure the strategies and needs of the business are defined, designed, and realized.
  • Leads end-to-end business ecosystem, including technology, operational and large-scale processes that affect product performance, operational risk and client satisfaction.
  • Drives operational excellence over Agile delivery model and continuous improvement as organization scales.
  • Manages and delivers system capabilities, through the business relationship with the vendors supporting technology.
  • Bachelor's degree or equivalent education and related experience.
  • 15+ years of mortgage or financial/lending related experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives.
  • Minimum of 5 Years with Mortgage/Home Equity Experience.
  • Professional designation or board engagement for industry related association.
  • Proven experience in industry forums with strong relationships.
  • Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization.
  • Excellent negotiation skills and highly collaborative planning ability.
  • Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently.
  • Strong quantitative, governance, and analytical abilities.
  • Ability to solve complex problems and drive structure through ambiguity.
  • Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership.
  • Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio).
  • Project Management Professional (PMP) or other project management/Agile certification.
  • Medical, dental, vision, life insurance, disability, accidental death and dismemberment.
  • Tax-preferred savings accounts.
  • 401k plan.
  • No less than 10 days of vacation during the first year of employment.
  • 10 sick days.
  • Paid holidays.
  • Defined benefit pension plan, restricted stock units, and/or a deferred compensation plan may be available.
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