About the Role: As the Head of Property Management Accounting (“PMA”) at CBRE, you will be responsible for driving the America PMA strategy with overarching ambition to elevate CBRE's property accounting capability. Focus is on driving satisfaction, retention and value for CBRE's existing client base and accounting employees. This position will be responsible for overall PMA budget of $50M USD, improving inter-team connectivity, and maturing the relationship with the CBRE shared service center team responsible for operational delivery. This leader will be a member of the Property Management executive team and focus heavily on broadening and deepening relationships with the Property Management leadership team across the US markets. Additionally, this leader will be a member of the PMA Global Leadership Team, which is responsible for the connectivity of PMA professionals and platforms globally. What You'll Do: Sheppard and enhance relationship with the CBRE Business Services Organization (BSO) which is CBRE's internal shared services group. This is a critical partnership for PMA delivery. Serve as the partner to the BSO leadership team, focused on further advancing the relationship model, including finance, governance and metrics. Continue to drive alignment to strategy with PMA executive team comprised of PMA Client Account leader, BSO operations leader and BSO transformation leader. Build and improve relationships with Property Management market leadership team Implement structured governance program at Executive and Market Level Elevate the profile of PMA activities and partner PM leadership on improvement opportunities for PM team Support sales & growth of PM business Elevate sales approach to ensure clients recognize value-add accounting activities to drive revenue and margins. Ensure consistent pricing and service scoping methodology used to improve margin performance of the business Ensure delivery teams are prepared for growth and onboarding of new business through implementation of forecasting and pipeline management tools. Ensure sales materials current and compelling for clients. Management of US PMA team Talent management including goal-setting, coaching, mentoring and performance management. Work with BSO team to ensure proper recruit, develop, retain strategies in place with client facing professionals. Partner with PMA global team to develop PMA focused training program. Collaboration - Ensure strong collaboration and cooperation with US leadership team from other accounting business leaders including shared service center (BSO) and fund accounting (IA&R). Partner closely with functional partners including People (HR), technology, and finance. P&L accountability for PMA cost center, with a budget of $50M annually; as well as PMA Accounting Only business, a revenue generating profit center.