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The Head of Pre-Sales Support for the government, funder, non-profit (GFN) market and Solutions Architects is responsible for overseeing a team of Solutions Specialists who will support the GFN market and Architects who may support multiple markets, ensuring that pre-sale client engagements are managed effectively. This role involves leadership, strategic planning, and operational management to support pre-sales activities. The Head of Pre-Sales Support for GFN and Architects across segments ensures that the team’s activities are cohesive, efficient, and focused on supporting sales quotas and ensuring customer agreements are set up for successful delivery and high customer satisfaction. They also play a key role in developing best practices, managing resources, and fostering professional growth within the team.