Head of People Operations & Talent

OpenFX

10d

About The Position

OpenFX is building next-generation cross-border payment infrastructure for institutions. We process billions in monthly payment volume across five jurisdictions and we're scaling fast. We've raised over $170M in venture capital, hold money transmission licenses in the US, and are actively pursuing regulatory authorizations in the EU, UK, UAE, Brazil, and beyond. Our team is ~100 people today across Bangalore, Amsterdam, London, Miami, and Dubai, and we expect to roughly double this year.
This is not a typical fintech. We operate at the intersection of global banking infrastructure, multi-jurisdictional compliance, and real-time settlement systems. Every new jurisdiction we enter requires local presence, local hiring, and local employment compliance. That creates an unusually complex and interesting people operations challenge for a company our size.
We're hiring a Head of People Operations & Talent to build and scale the people function at OpenFX. This is a builder role, not a maintenance role. We have a lean people team today and are investing to build it out significantly. You would be responsible for designing, standing up, and operationalizing the core people infrastructure — from recruiting systems to onboarding programs to performance frameworks — as we scale across multiple geographies.
You would own both talent acquisition and people operations across all of our geographies. That means recruiting infrastructure, onboarding, offboarding, employment compliance, benefits administration, performance frameworks, and employee relations. You would report to the COO and work closely with every functional leader in the company.
We are being direct about this because we've learned the hard way that ambiguity about the scope of this role doesn't serve anyone. This is a broad role. It covers both recruiting and people ops. If you're looking for a pure TA role or a pure HR generalist role, this isn't it. If you're excited about building a global people function at a company that's scaling quickly through regulated markets, keep reading.

Requirements

• Experience building people infrastructure at a scaling company. You've done this before, ideally at a company that went from ~50–100 people to 200+ across multiple countries. You know what breaks during that transition and how to get ahead of it.
• Comfort with global complexity. Our largest engineering hub is in Bangalore. We have licensed entities in the US, Netherlands, and UAE. Every process, policy, and system you build needs to work across India, US, EU, UK, and UAE from day one. If your experience is single-geography or primarily domestic, this will be a stretch.
• Both TA and people ops capability. You don't need to be the world's best recruiter and the world's best HR generalist. But you need to be credible in both domains and capable of operating across both until you have team members to delegate to.
• Ability to operate with high autonomy in an ambiguous environment. We will give you a charter, a budget, and access to every leader in the company. We will not give you a playbook.
• Written communication skills. We are a globally distributed company. Decisions travel through written communication. If you're someone who's most effective in person and struggles with async/written collaboration, this environment will be challenging.

Nice To Haves

• Fintech experience is a plus but not a requirement.
• Prior "Head of" or "VP" title. We care about what you've built, not what your title was.

Responsibilities

• designing, standing up, and operationalizing the core people infrastructure
• recruiting infrastructure
• onboarding
• offboarding
• employment compliance
• benefits administration
• performance frameworks
• employee relations

Benefits

• Competitive salary and benefits package benchmarked to your location.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure.
• Collaborative work culture with emphasis on personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed