Head of Passenger Car eCommerce - North America

ZF • Vernon Hills, IL

117d • $113,100 - $141,400

About The Position

The global eCommerce team is a diverse, collaborative group, working together to drive regional eCommerce strategy. Our focus is on identifying new customers, growing key accounts, and maintaining a robust sales funnel. We align closely with cross-functional teams to explore revenue-generating opportunities, support product gap analysis, and ensure customer needs are met. Along with 3 other team members on the North America eCommerce team, you will play an essential role in translating digital trends into business opportunities. As the Head of Passenger Car eCommerce, you will drive the regional E-Commerce strategy, identifying & partnering with new customers and growing existing key accounts. You will develop, grow & retain the regional E-Commerce team and maintain the regional sales funnel for the NA region focusing on >10 direct customers. You will collaborate with sales managers, global eCom teams & Category Managers on a regular basis, aligning & identifying revenue-generation opportunities with Customers & digital shelf teams. You will also act as the voice of NA E-Commerce customers in the organization, prioritizing & solving customer needs throughout the matrix organization, and support different tasks within sales, customer service, and product.

Requirements

• Bachelors degree and 8+ years account management experience in the aftermarket/E-Commerce industry or similar field
• Passionate for & extensive expertise in digital technology, business models and the automotive industry
• Leadership experience is strongly preferred
• Deep understanding of automotive business, market trends, and innovation
• Strong knowledge of customer structures and expert on E-Business
• Understanding of eCommerce dynamics in North America
• Commercial background and solid product understanding
• Strong networking and coordination/cooperation skills

Responsibilities

• Drive the regional E-Commerce strategy, identifying & partnering with new customers and growing existing key accounts
• Develop, grow & retain the regional E-Commerce team
• Develop and maintain the regional sales funnel for the NA region focusing on >10 direct customers
• Collaborate & align with the sales managers, global eCom teams & Category Managers on a regular basis
• Align & identify revenue-generation opportunities with Customers & digital shelf teams
• Collaborate with various levels of leadership to act as voice of NA E-Commerce customers in the organization
• Use available resources to conduct product gap analysis to support traditional sales based on online sales trends
• Identify and monitor technology trends and changes in the automotive aftermarket and translate into business opportunities across eCommerce sales channels

Benefits

• Annual Incentive Plan
• Paid time off
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A supportive collaborative team environment
• Tuition reimbursement for educational advancement
• A strong diverse culture
• Supportive Employee Groups and community outreach activities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree