Head of Network Engineering

Zoom

22h • Remote

About The Position

As a key member of the team, this role will have the chance to make a significant impact in building and expanding global data center infrastructure. Zoom helps people stay connected and get more done together, offering a collaboration platform for the enterprise with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. The company focuses on problem-solving at a fast pace, designing solutions with customers and users in mind. Employees are encouraged to grow their skills and advance their careers in a collaborative, growth-focused environment. Zoom's mission is to make video communications frictionless and secure, serving a wide variety of customers from conference rooms to classrooms, and various institutions. The company operates with a core value of Care for its community, customers, company, teammates, and employees, fostering meaningful connections globally. Zoomies are described as problem-solvers and self-starters, dedicated to achieving results and innovating quickly.

Requirements

• 15+ years of experience with planning and design of customer-facing SaaS production data centers with carrier-grade reliability
• Strong knowledge of Internet routing protocols and techniques such as BGP, OSPF, ECMP, MPLS
• Expert knowledge and experience with routing protocols and traffic engineering
• Expert knowledge and experience VPN encryption technologies, modern switching platforms, and firewalls including policy implementation and capacity management
• Proven ability to manage mission-critical, highly visible infrastructure projects to completion
• Experience with low-level infrastructure testing and troubleshooting tools including packet capture devices, network equipment debug and diagnostics, (Wireshark, NetFlow)
• Understanding of security-policy implementation details and how to manage design and support of network environments to maintain policy integrity

Nice To Haves

• Working knowledge of Juniper, Arista, and Cisco equipment highly desirable

Responsibilities

• Work with internal teams to establish network improvement plans
• Responsible for driving and influencing senior leadership decision making
• Builds and maintains effective working relationships and partnerships with stakeholders
• Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams
• Conducts network design reviews and processes of various projects and products
• Provides technology leadership by working with different teams to deliver solutions
• Key decision maker on Network technology
• Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets
• Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve
• Responsible for identifying and mitigating project execution risks
• Guides and/or revises project plan to ensure it completely captures all activities and eliminates duplicative efforts
• Defines and evangelizes processes, policies and standards across all stakeholders
• Proactively seeks continuous improvement opportunities in process/ policies/ standards
• Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders
• Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders

Benefits

• Our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees