Head of Money Movement Product Management - Senior Vice President

Citi • O’Fallon, MO

88d • $134,960 - $202,440

About The Position

The Head of Money Movement Product Management is a senior level position responsible for payment products for the US Retail Bank consumer segment. The objective of this role is to innovate, develop and implement product strategies through analyzing consumer behavior and preferences, competitive best practices, and product economics by working with internal and external partners. This role will be responsible for leading a team of product managers in alignment with Citi’s leadership principles. The ideal candidate has 10+ years in product management experience with various payment products (as role will manage ACH, Bill Payments & Wires) and familiar with retail banking regulatory policies and payment networks. In addition, has ability to work as partner, build relationships and influence, and has strong effective communication skills.

Requirements

• Minimum of 10+ years of experience in payments product management and a subject matter expert in US payment networks
• Highly self-motivated, effective communication and decision management skills, and has the willingness to learn and adapt in an agile environment
• Financial services and project management experience a plus
• Excellent written and verbal communication skills for a senior audience with the ability to take the lead in broad cross-functional groups
• Ability to drive business results with a strong sense of urgency

Nice To Haves

• Master’s degree preferred

Responsibilities

• Lead a team of Product Managers that oversee money movement products offered
• Manage product strategy and roadmaps; develop business cases to secure funding for new initiatives
• Serve as subject matter expert and has oversight over the client experience, features and servicing processes
• Initiate, plan and manage initiatives throughout the entire project lifecycle working with cross-functional project teams within Citi and external partners
• Manage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status and post implementation activities
• Make recommendations based on regulatory changes, competition, consumer trends and market research
• Complete competitive analysis and identify key opportunities to drive innovation, revenue and drive positive client experience
• Ensure a positive customer experience and oversee the lifecycle of an initiative and day-to-day product support
• Lead efforts to rapidly fix and remediate any situations which negatively impact customer experience

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees