Head of Mobility | Mace Americas

Mace•Indianapolis, IN

12d•Onsite

About The Position

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. Our values shape the way we consult and define the people we want to join us on our journey, they are: Safety First - Going Home Safe And Well Client Focus - Deliver On Our Promise Integrity - Always Do The Right Thing Create Opportunity - For Our People To Excel The Mace Americas Head of Mobility, directs and oversees the operational business activities of a Mace’s Mobility business unit across the US, Canada, Peru, Colombia and Mexico, implementing operational programmes that are aligned to the strategic objectives of the business for transportation projects including railways, aviation, subways and mass transit systems. The role oversees business activities and is accountable for business unit KPIs and business outcomes. Works closely with the Regional Hub Lead, business unit leadership and is an integral member of the senior leadership team providing operational expertise, strategic planning and counsel to the Regional Hub Lead, consult COO and leadership team. Manages, develops and delivers the strategy and business plan for business unit (typically covering up to medium sized business unit portfolios) working with leadership roles across the business to ensure adherence and consistency of policy, processes and procedures.

Requirements

Comprehensive expertise and knowledge of business unit domain/specialism.
Comprehensive expertise and knowledge of business unit/domain good practice, policies and procedures.
Change Management; 'change agent' Executive".
Commercial management.
Comprehensive operational expertise.
Advanced Budgetary expertise.
Ability to lead strategic direction of a business from both an internal and external perspective.
Can influence, develop and create a cohesive leadership team to oversee the operations of the business unit.
Highly skilled in client engagement, strategic partnering, work winning and driving operational performance.
Skilled people leader.
Ability to work to short- and long-term strategic plans, promoting sustainable and innovative solutions, knowledge capture and best practice in service delivery.
Comprehensive expertise and knowledge of construction consultancy.
Advanced expertise and knowledge of construction industry.
Track record of achievement at C-Suite of senior leadership and transformational change.
Experience of working with clients in the relevant sector/portfolio.
Excellent industry and sector connections/relationships.

Nice To Haves

Advanced communication skills, effectively communicates at C-Suite and all levels in organisation.
Manages and influences key senior internal (C-Suite) and external stakeholders and provides leadership and guidance to operational portfolio.
Builds professional relationships and networks.
Advanced negotiation, influencing and engagement capabilities.
Persuades, influences, advises and collaborates with others successfully towards a desired course of action and/or to reach consensus.
Demonstrates a new/improved perspective and explores and champions innovative approaches in pursuit of a better way incorporating continuous improvement.
Champions the use of new technology, helps/guides others to adapt.
Presents and communicates effectively at all levels. Is able to tailor to a specific audience internally and externally at all levels.
Expert communication skills, written and verbal presentation and interpersonal skills.
Advanced leadership capabilities.
Inspiring/transformational leadership.
Strategic thinking and execution.
Builds effective senior leadership teams.
Provides leadership, direction and guidance to others, leading others effectively, coaches and supports other to reach their full potential.
Responsible for strategic outcomes and KPIs within portfolio, owning the delivery of strategic objectives.
Champions data and analytics to drive better decision making.
Drives the strategic implementation of new and innovative technologies to achieve objectives.
Possess broad leadership capabilities that appeals to clients and gains the respect of the Senior Leadership Team.
Leads by example and acts in an ethical, legal and responsible way. Setting high standards of behaviour for themselves and others to follow
Focuses on client satisfaction and delivers service excellence for external and internal clients.
Demonstratable track record in a senior leadership/director role (or equivalent).
Highly advanced level of commercial awareness, consulting and strategic acumen.
Highly advanced understanding of wider management principles and techniques.

Responsibilities

Managing the overall delivery of strategy, objectives and all projects for a business unit (typically covering small to medium sized business unit portfolios) in the consult business, in line with overall Mace strategy and priorities.
Ownership of the business unit combined business operational resource requirements, ensures compliance with Mace group reporting cycles and establishing KPIs and OKDs (objectives and key deliverables), as agreed with Regional Hub Lead.
Delivery of annual financial and operating targets for the Consult business unit (including KPIs, OKDs and business outcomes), Manages effective cost management, ensuring budgets are met and utilises data and analysis to drive continuous business improvements. Monitors progress on business unit portfolio objectives and deliverables.
Oversees and promotes effective relationships externally with all clients, suppliers, partners and internally across the business.
Identifying, managing and mitigating business risks across the market and portfolio; highlighting high levels of risk to Regional Hub Manage.
Oversees the implementation of service excellence ensuring it is implemented, measured and monitored across the market and portfolio.
Champions innovation and thought leadership in strategy, business planning and service delivery advocating new ideas, ways of working and efficiencies.
Collaborates and partners with others across the business and identifies and promotes cross selling opportunities within the wider Mace business, driving and promoting business development, including building and developing productive relationships across the business and with clients.
Accountable for ensuring required leadership and capability is implemented to deliver the business ambition with robust resource planning and a talent pipeline matching business demand, to drive the Mace purpose, priorities and 2026 strategy.
Member of consult business senior leadership team, inputs into and influences business unit portfolio in line with overall Consult business strategy, direction and objectives.
Demonstrates ‘good organisation citizenship’ by working in an enterprise-wide way. Champions and drives the strategic implementation of enterprise-wide (and engine/business unit) strategic priorities, initiatives and transformational change, providing enterprise-wide leadership.
Managing consult business unit by example, setting and working by high standards, manages, guides and provides direction to business unit, ensures a high performing portfolio and teams that meet and exceed KPIs
Represents Mace and the consult business unit, manages and influences key C-Suite and senior external relationships with key stakeholders, including clients, supply chain and relevant government/regulatory bodies.
Provides executive leadership and direction across the business unit and across the business, supporting and mentoring senior leadership including succession planning, onboarding, training and diversity planning.
Promotes and champions the highest standards and adherence to health, safety and wellbeing across portfolio. Provides thought leadership, industry expertise and expert counsel across the consult business unit portfolio to senior leadership teams.