Head of JOC - USA

Barclays-posted 2 months ago
Director
Hanover, NJ
Credit Intermediation and Related Activities
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The role involves leading the Barclays Joint Operations Team in the USA, ensuring that the Incident response process is effectively managed and that collaboration occurs across CSO and CISO functions. The position requires a focus on preparing business areas across Barclays for incident events, delivering all areas of the Incident Management Standard, and maintaining a robust Security Incident capability within the region. The individual will be accountable for establishing and maintaining Security Incident Management plans and preparedness capabilities in the USA, supporting Cyber Incident management, and engaging with senior stakeholders to ensure understanding of current capabilities and vulnerabilities.

  • Deliver all areas of the Incident Management Standard and ensure consistent implementation.
  • Lead the development and maintenance of a robust Security Incident capability within the region.
  • Support Business Units in maintaining an internal incident response mechanism linked to Barclays-wide requirements.
  • Establish and maintain Security Incident Management plans and preparedness capabilities.
  • Direct incident response across security risks and ensure prompt collaboration across Incident Management Teams.
  • Support Cyber Incident management to resolve security incidents and mitigate risk.
  • Engage with senior stakeholders to ensure understanding of CSO and JOC Incident Management capabilities.
  • Negotiate and influence stakeholders to prioritize Incident Response.
  • Review Incident Response capabilities and increase focus and engagement.
  • Gather and communicate risk and threat information to ensure awareness of potential threats.
  • Excellent communication skills with the ability to communicate effectively with all levels.
  • Excellent facilitation and presentation skills.
  • Excellent relationship management and influencing skills.
  • Good analytical abilities and decision-making capability.
  • Good planning and organizing skills.
  • Good problem-solving skills with a methodical approach.
  • Excellent knowledge of corporate, regional, and global security risk management.
  • Knowledge of Incident management theory and operational incident handling processes.
  • Sound understanding of resilience and recovery.
  • Skilled in conducting threat assessments and handling intelligence information.
  • Familiarity with Technology, Physical Security, Information Security, and Reputation Management.
  • Relevant professional qualifications or technical qualifications such as MBCI.
  • Experience across various disciplines including operations, facilities, IT, security, and resilience.
  • Experience managing significant disruption scenarios in multinational organizations.
  • Experience working across different cultures and driving delivery across countries.
  • Experience managing multi-dimensional risks impacting financial services.
  • Experience running complex projects on target and within budget.
  • Advanced analytical skills to draw insights from diverse data sources.
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