Head of IT | Systems Program Manager (Fractional)

52TEN • Scottsdale, AZ

2d • Remote

About The Position

As our Head of IT | Systems Program Manager (Fractional, 15–20 hrs/week), you’ll own the technology and information foundation that supports a fully remote leadership team and on-site managers across 15 manufactured housing communities and 5 states. You’ll assess our current hardware, software, and workflows; create a prioritized roadmap; and lead high-impact transitions from planning through rollout, adoption, and stabilization (e.g., security baseline/MFA, file architecture and governance, vendor/MSP transitions, communications/VOIP, and software platform upgrades such as Google/Microsoft or project management tools). You’ll also manage the practical IT essentials, device standards, provisioning and offboarding, asset tracking, and scalable support processes so our team can operate consistently and efficiently as we grow.

Requirements

• 8–12+ years of IT experience
• Prior role as Head of IT, IT Director, or similar
• Proven experience architecting and implementing major IT initiatives
• Comfortable being the sole IT resource
• Experience replacing or transitioning away from an MSP
• Strong project management and execution discipline
• US-based

Responsibilities

• Assessment & Strategy: Evaluate systems, hardware, workflows, and risk; recommend priorities and sequencing.
• Program Delivery: Lead initiatives like M365/Google direction, VOIP, PM tool upgrades, MSP transition, MFA/password manager.
• Vendor/MSP Management: Own vendor selection, contracts/SLAs, performance, and smooth transitions.
• Documentation & Architecture: Maintain system architecture, integrations/data flows, and the living inventory.
• Information Architecture: Build and enforce Drive/SharePoint structure, permissions, naming, and ownership.
• IT Operations: Run device standards, provisioning/offboarding, asset tracking, security baseline, ticketing, and SOPs.

Benefits

• True Remote Work Perks – Say goodbye to commutes and micromanagement. At 52TEN, you have the freedom to take ownership over your schedule and the ability to do your best work from anywhere.
• A World-Class Team – We build a team of high-performing, growth-minded individuals who genuinely care about lifting each other up. Every day is an opportunity to grow together, share knowledge, and push for excellence. Our culture of support ensures that you’re always surrounded by top-tier talent with a shared vision.
• Opportunity to expand role as company scales

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees