Head of Information Technology & Broadcast - America

Project AJ+-posted 2 months ago
Full-time • Senior
Washington, DC
51-100 employees
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Al Jazeera Media Network is seeking a highly experienced and dynamic Head of Information Technology & Broadcast to oversee the availability, operational stability, efficiency, and security of AJMN's corporate and broadcast infrastructure in Washington, DC, and throughout the Americas.

  • Manage the Broadcast Infrastructure, LAN network, IT systems, and corporate services to ensure seamless operations.
  • Lead the department to meet or exceed key performance targets.
  • Drive process optimization initiatives across the organization in DC.
  • Maintain and implement industry best practices for Technology Operations.
  • Leverage emerging technology trends in Broadcast, Digital Products, Networking, Enterprise Systems, Information Security, Service Desk, and Cloud to enhance workplace efficiency and innovation.
  • Go above and beyond to sustain world-class operational and editorial experience.
  • Uphold and enforce adherence to established processes and documentation standards, as well as meeting business demands in a timely and professional manner in accordance with the agreed-upon OLAs and SLAs.
  • Establish relationship with technology partners, which may include suppliers, vendors, service providers, headquarter teams and other regional hubs and teams with diverse backgrounds.
  • Ensure that the AJMNs LANs, Systems, Broadcast Systems, Corporate Applications and Datacenter's meet the needs of Aljazeera and are maintained according to world-class standards and efficiency.
  • Ensure that IT Operations and Broadcast Operations run well defined and implemented Service Management processes.
  • Manage the operations of an Infrastructure platforms, including server, storage, databases, middleware, and network, as well as applications and systems which directly support the end-user environment.
  • Ensure the adoption of effective policies, procedures, tools, techniques and plans relating to systems service level management activities.
  • Ensure compliance with organizational, IT, security and architecture policies and standards.
  • Bachelor or higher in IT, Broadcast or equivalent field
  • Proven leadership experience within the TV ecosystem, with a strong focus on highly scalable, mission-critical media solutions.
  • Deep understanding of technology trends across the Broadcast industry and related fields.
  • Ability to drive continuous improvements by integrating new technologies and best practices.
  • Bilingual candidates fluent in both English and Arabic are strongly preferred.
  • Minimum 12 years in relevant domain
  • Minimum 10 years in a News/Sports/Entertainment channel in similar systems
  • At least 6 years in a team lead role.
  • Industry certifications such as: Projects Management, ideally, PMP Certified
  • IT Service Management, ideally, Certified ITIL4 Managing Professional / Expert / ISO/IEC 20000
  • Information Security, ideally, Certified CISSP / Certified Information Systems Security Professional
  • Operational Excellence and Quality Management, ideally, Certified LSSBB / Lean Six Sigma Black Belt
  • Agile Software Development methodologies, ideally, SCRUM Product Owner
  • Governance and Data Protection Regulations, ideally, COBIT Assessor / OneTrust Privacy Professional.
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