Head of Industrial, Business Area Manager

About the position

As a Field Service Technician, you will test, clean, repair, reassemble, and calibrate pipettes to ensure they are conforming to our quality standards and ready for our customers.

Responsibilities

• Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
• Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
• Prioritizing orders and expediting them through our database system, following customers' specific order requests.
• Focusing on meeting our service levels and turnaround time commitments which may include working overtime as needed.
• Completing all related reports and data entry into our automated system.

Requirements

• Must have a valid driver's license and good driving record.
• Must have strong interpersonal and verbal (English) communication skills.
• Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
• Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
• Must be able to work independently with minimal supervision.
• COVID-19 Vaccination Required (not Rainin required but required based on customers and clients).

Benefits

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks and discounts
• Parental and caregiver leave programs
• Paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits