Head of Group Benefits Operations Technology

Guardian Life • Holmdel, NJ

98d • $174,760 - $287,102 • Hybrid

About The Position

We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital and Technology organization. The individual will be responsible for managing Group Benefits Operations applications and aligned Group Benefits Operations business function. As the Head of Group Benefits Operations Technology, you will lead a diverse team and have full leadership responsibility for development of the team. Partnering with the senior business leaders you will develop and execute the Group Benefits Digital and Retail strategy. In addition, the individual will be accountable for delivery of the initiatives, manage financials and ensure operational stability of Group Benefits Operations Technology.

Requirements

• Proven business oriented and knowledge Technology executive with a strong understanding of how technology can drive ROI and business growth.
• The ability to provide visionary direction and effectively lead the IT and software departments, aligning technology initiatives with the company's overall goals and objectives.
• Directly delivered applications improving customer experiences and driving revenue.
• A strong understanding of end to end customer experiences and processes and the capability to leverage technology to enhance efficiency, productivity, and cost-effectiveness.
• Excellent skills in planning, executing, and overseeing technology projects, ensuring they are completed on time, within budget, and meet the desired objectives.
• The ability to stay current with emerging technologies and industry trends, fostering a culture of innovation and continuous improvement within the organization.
• Significant Experience in Agile and Global large-scale programs.
• Significant experience leading, overseeing support of applications.
• Significant Experience managing third-party outsourcers and managed service relationships.
• Significant Experience in software development engineering and release management.

Responsibilities

• Be responsible for the development and execution of Group Benefits Operations Technology strategy, and for continuously updating the strategy to assure that it is appropriately aligned with the overall strategy of the Group Benefit Operations business plans.
• Apply in-depth knowledge of how your area of responsibility integrates with Group Benefits businesses and across Guardian Life.
• Have responsibility and accountability for financial management of the initiatives, team and function.
• Be accountable for all technology related to Group Benefits Operations applications.
• Oversee the multiple functions and drive the performance, efficiency, and effectiveness from the engineering and development teams.
• Ensure alignment with the Guardian Life and overall Digital and Technology objectives.
• Provide strategic direction and leadership for technology related initiatives with the team as well as overall Group Benefits Digital and Technology.
• Be accountable for the Operations application performance.
• Using data and insights you will make informed recommendations for enhancements to improve performance.
• Drive simplification and automation of Operations Technology applications and platforms.
• Stay abreast of trends and identify new opportunities to change the current ecosystem.
• Build strong relationships with key stakeholders and leaders across Group Benefits and Guardian Life.
• Anticipate and respond to major technology evolutions, industry trends, and emerging technologies in anticipation of new business opportunities.

Benefits

• Support and flexibility to achieve professional and personal goals.
• Skill-building, leadership development and philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities