Head of Fraud

Cardless•San Francisco, CA

1d•$200,000 - $250,000•Onsite

About The Position

At Cardless, we’re building a credit card and loyalty platform that consumer businesses use to engage their customers. We’ve launched 14 credit cards, including for Coinbase, Alibaba, and Qatar Airways. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products. We value curiosity, humility, and intensity — we move fast and take ownership. This is a place where a motivated, resourceful individual can have an enormous impact on our trajectory. We're headquartered in San Francisco, and have raised about $90M in equity funding from top venture capital firms and angels. The Job We're looking for a Head of Fraud to join our team and build a world-class fraud prevention operation. In this role, you’ll manage fraud risk, which is core to what we do at Cardless, and as Head of Fraud, you’ll be responsible for the oversight of our fraud systems.

Requirements

10+ years of experience in fraud operations within the fintech or payments industry, with specific experience managing fraud in lending and credit or debit card companies
An ability to switch from 30,000 feet to 100 feet in a single day - you'll be overseeing our overall fraud strategy, but shouldn't be afraid to get your hands dirty and review sticky cases yourself.
Proven track record of developing and managing fraud detection strategies, including customer onboarding and transaction monitoring
Technical and quantitative skills (e.g., experience working with data tools, machine learning, or SQL-based analytics to support fraud detection and prevention)
Strong communication skills — ability to communicate technical fraud concepts to non-technical stakeholders (e.g., Operations, Legal, Compliance, and leadership teams).
Experience working at a technology company, and the collaboration with engineering and product that comes with it!