Head of Fiduciary, North America - Guy Carpenter

Marsh McLennan • Hartford, WI

93d • $131,000 - $237,500

About The Position

We are seeking a talented individual to join our Fiduciary team at Guy Carpenter. This role can be based in New York City, Edina, Minnesota, Philadelphia, PA, or Hartford, CT. This is a hybrid role that has a requirement of working at least three days a week in the office. As Head of Fiduciary, North America, you will set the vision, strategy, and execution of fiduciary operations across the region. You will ensure world-class client service, maintain robust financial controls, and drive operational excellence in a fast-paced, highly regulated environment. As a key business leader, you will collaborate with global counterparts, business units, and functional teams to deliver best-in-class fiduciary practices, reduce financial risk, and continuously improve processes that support growth and client satisfaction.

Requirements

• Bachelor’s degree in finance, Accounting, Economics, or related discipline.
• Extensive experience leading fiduciary, financial operations, or controllership functions, ideally within reinsurance, insurance, or financial services.
• Strong knowledge of financial controls, fiduciary risk management, and regulatory frameworks.
• Exceptional leadership skills, demonstrated success in talent development, change management, and cross-functional collaboration.

Nice To Haves

• Advanced degree or professional designations (CPA, CMA) strongly preferred.
• Proven ability to transform fiduciary operations through process redesign, automation, and technology adoption.
• Strong business acumen with the ability to connect fiduciary excellence to broader firm strategy, client outcomes, and financial performance.

Responsibilities

• Set the strategic direction for the North America Fiduciary function, aligning with global fiduciary and firm-wide objectives.
• Establish clear fiduciary performance metrics, ensuring accountability for client satisfaction, operational efficiency, and financial outcomes.
• Oversee fiduciary financial reporting, reconciliations, and management information in partnership with Finance and Controllership.
• Drive continuous process improvement, leveraging automation, digitization, and workflow enhancements.
• Lead, mentor, and develop a high-performing North America fiduciary team, fostering a culture of excellence, inclusion, and accountability.
• Ensure effective governance and resolution of complex fiduciary issues, escalating as needed to senior stakeholders.

Benefits

• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees