Head of FFIO Risk

Fidelity Investments • Merrimack, NH

2d • Hybrid

About The Position

Head of FFIO Risk The Role This is a key leadership position which will serve as the Head of Risk for Fidelity’s Fund and Investment Operations (FFIO) business. This role will work closely with the FFIO Senior Leadership team to assist them in proactively identifying risks and developing solutions to mitigate risks and protect the interests of the firm and our customers. This role will need to develop strong relationships with each of these senior leaders and partner closely with them as a trusted advisor to drive a risk program that is suited to each of their service line risks. Your team will also support and lead FFIO’s incident management activities, and many key risks programs (e.g., vendor risk, SEC Rule 38a-1, Sarbanes-Oxley 302 and 404, SOC 1), and routines that contribute to FFIO’s operational health. FFIO provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products; preparing fund financial statements, dividend estimates and tax returns; monitoring delivery of fund trades to custodian banks; processing corporate actions; collecting securities income on behalf of the funds; reconciling, reporting and moving money in support of fund shareholder transactions; and managing data fund and investment data. FFIO is also responsible for providing operational and accounting support to Fidelity’s expanding Alternative Fund business. The Expertise and Skills You Bring This role requires strong background and experience in collaborating and building trust with senior leaders in the firm, as well as deep experience in Fund and Investment Operations. This is a key leadership position, which includes direct reports who are also people managers, requiring the ability to set strategic direction for the team and execute against organizational goals. The leader must be capable of seamlessly oscillating between acute risk issue response and management of longer-term strategic initiatives. This role also requires strong collaboration and engagement with senior levels of the Asset Management Treasurer’s Office, the Risk Testing Center of Excellence, and external auditors. This role will drive the strategic direction and execution of risk support to the highly complex and rapidly changing FFIO business. Additional expertise includes: Preferred is at least 20+ years of relevant risk management experience in roles such as Risk Management, Internal and External Audit or Compliance. Experience working closely with investment operations is a significant plus, including familiarity with the unique risks across this space. Prior people management experience is required, along with the ability to set direction for the team amongst competing priorities and demands. Strong knowledge of Operational Risk Management practices and approaches is a key prerequisite – including familiarly with best practices related to process/risk/control framework implementation, operational risk assessments, incident management, and control validation and testing strategies. Ability to help drive and foster a strong risk management mindset within the business Demonstrated ability to build and develop high performing teams and develop associates Strategic thinking and experience challenging current practices to identify and mitigate risks is important Excellent verbal and written communication skills with the ability to articulate complex information to senior business leaders Note: Fidelity will not provide immigration sponsorship for this position Essential is experience and comfort level in building business partner relationships and operating at executive levels – including in identifying, escalating, and influencing outcomes on sensitive risk and compliance issues. Equally key are excellent communication skills, both verbal and written, with the ability to distill complex issues into concise and actionable communications and deliver them in executive forums. The Team This position is on the senior management team of the Risk organization that supports Fidelity’s Fund and Investment Operations, Corporate Services (CS), Global Site (GS) business lines, and Enterprise Resiliency and Crisis Management, and reports directly to the Head of FFIO, CS, GS Risk and Enterprise Resiliency. More broadly, the function sits within the Fidelity Risk Group, which includes the major Risk functions from across the enterprise and employs a range of Risk Management programs and capabilities. Central to the Risk Group’s mission is close collaboration with partners throughout the Firm – including Business Leaders, Legal, Compliance, Audit, and Security – in pursuit of our common goal of protecting the Firm, its associates, and customers.

Requirements

• Strong background and experience in collaborating and building trust with senior leaders in the firm, as well as deep experience in Fund and Investment Operations.
• Ability to set strategic direction for the team and execute against organizational goals.
• Capable of seamlessly oscillating between acute risk issue response and management of longer-term strategic initiatives.
• Strong collaboration and engagement with senior levels of the Asset Management Treasurer’s Office, the Risk Testing Center of Excellence, and external auditors.
• Prior people management experience is required, along with the ability to set direction for the team amongst competing priorities and demands.
• Strong knowledge of Operational Risk Management practices and approaches is a key prerequisite – including familiarly with best practices related to process/risk/control framework implementation, operational risk assessments, incident management, and control validation and testing strategies.
• Ability to help drive and foster a strong risk management mindset within the business
• Demonstrated ability to build and develop high performing teams and develop associates
• Strategic thinking and experience challenging current practices to identify and mitigate risks is important
• Excellent verbal and written communication skills with the ability to articulate complex information to senior business leaders
• Experience and comfort level in building business partner relationships and operating at executive levels – including in identifying, escalating, and influencing outcomes on sensitive risk and compliance issues.
• Excellent communication skills, both verbal and written, with the ability to distill complex issues into concise and actionable communications and deliver them in executive forums.

Nice To Haves

• At least 20+ years of relevant risk management experience in roles such as Risk Management, Internal and External Audit or Compliance.
• Experience working closely with investment operations is a significant plus, including familiarity with the unique risks across this space.

Responsibilities

• Work closely with the FFIO Senior Leadership team to assist them in proactively identifying risks and developing solutions to mitigate risks and protect the interests of the firm and our customers.
• Develop strong relationships with each of these senior leaders and partner closely with them as a trusted advisor to drive a risk program that is suited to each of their service line risks.
• Support and lead FFIO’s incident management activities, and many key risks programs (e.g., vendor risk, SEC Rule 38a-1, Sarbanes-Oxley 302 and 404, SOC 1), and routines that contribute to FFIO’s operational health.
• Drive the strategic direction and execution of risk support to the highly complex and rapidly changing FFIO business.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed