Head of Executive Experience
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About The Position
As the Head of Executive Experience for our Innovation Centers, you will be the strategic leader responsible for bringing ServiceNow's technology story to life through immersive, high-impact customer experiences. This pivotal leadership role combines strategic thinking with operational excellence to drive the success of one of our eight global Innovation Centers. You will lead the vision and strategic direction of the Innovation Center, ensuring alignment with global objectives while maintaining local market relevance. You will drive center excellence through leadership of Experience Consultants and Coordinators, fostering a culture of innovation and exceptional service delivery. Your role will also involve architecting and orchestrating compelling, technology-driven customer experiences that minimize traditional presentations and maximize hands-on engagement.
