About The Position

The Head of Event Engagement is responsible for driving pipeline growth through strategic event planning, execution, and follow-up. This role ensures operational excellence by organizing the team, establishing clear processes, and overseeing flawless execution of all event-related activities. In addition, this role makes sure that events serve as a high-impact lead generation channel by managing pre-event outreach, in-event engagement, and post-event conversion activities. The position combines operational excellence, data-driven decision-making, and collaboration with commercial teams to maximize ROI from events.

Requirements

  • Strong understanding of event marketing and lead generation workflows.
  • Proven ability to design and implement operational processes.
  • Proficiency in CRM systems, business intelligence tools and data-driven decision-making.
  • Excellent organizational skills for managing pre-event and in-event outreach, meetings and follow-ups.
  • Ability to analyze KPIs and optimize event performance.
  • Skilled in stakeholder engagement and cross-functional collaboration.
  • Experience in managing and developing teams
  • 3+ years of experience in event marketing, lead generation, or commercial operations.
  • Fluent in English

Responsibilities

  • Team Leadership & Organization Lead and structure the Event Engagement team to ensure clarity of roles and accountability.
  • Build a collaborative, high-performance culture focused on delivering measurable outcomes.
  • Provide coaching, guidance, and performance management to team members.
  • Process Design & Governance Develop and implement standardized processes for pre-event planning, in-event engagement, and post-event follow-up.
  • Ensure workflows are documented, communicated, and consistently applied across all events.
  • Continuously review and improve processes for efficiency and scalability.
  • Meeting Management During Events Maintain a centralized meeting calendar for all event engagements.
  • Capture detailed notes and log interactions in CRM in real time, working alongside Sales.
  • Provide daily progress summaries for leadership and adjust tactics as needed.
  • Support marketing and Sales attendance as needed Post-Event Follow-Up Score and prioritize leads; route qualified leads to BD or Sales teams.
  • Organise a follow-up strategy and monitor success Review KPIs (meetings booked, leads generated, conversion rates) and report insights.
  • Repurpose event content for follow-up campaigns and nurture sequences, working alongside stakeholders Performance Monitoring Track event ROI and pipeline contribution; identify trends and improvement opportunities.
  • Provide regular reporting to senior leadership on engagement outcomes and process adherence.
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