Head of Enterprise Architecture (Managing Director), Evernorth Health Services (Hybrid)

Cigna Healthcare • St. Louis, MO

124d • $203,500 - $339,100

About The Position

We are seeking a strong leader (Band 6) in Enterprise Architecture to own and advance the end‑to‑end architecture strategy and be a consultative lead in two of our core segments: Pharmacy & Pharmacy Benefit Services (PBS). This role sets the north‑star architectural vision, guides multi‑year platform and data strategies, and influences senior leaders across technology and the business to accelerate transformation. The position requires executive presence to engage senior leadership, balancing high enterprise influence with support from a talented and focused team reporting to role. This is not a 'keep-the-lights-on' role—this is for a transformational leader who thrives on challenging the status quo, building modern architecture, and enabling innovation across teams.

Requirements

• 10+ years in enterprise architecture/technology strategy with material experience in payer/PBM, specialty pharmacy, and/or health services platforms.
• Depth in modern architectures: public cloud (Azure/AWS), data platforms (warehouse/lake/lakehouse; streaming), API & event‑driven integration, zero‑trust, resilience/observability.
• Demonstrated record designing and landing multi‑year platform and data strategies at enterprise scale.
• Executive presence with the ability to simplify complex decisions and drive change through influence.
• Experience operationalizing corporate security & compliance standards within engineering practices (e.g., CIP).
• Excellent storytelling, facilitation, and stakeholder management with SLT and cross‑functional leaders.
• Experience in high-growth or transformational environments (startups, M&A, platform rebuilds).
• Systems thinker who balances ideal-state architecture with real-world execution.

Nice To Haves

• Prior PBM/specialty pharmacy platform knowledge (e.g., claims/benefit management, care coordination, specialty workflows).
• Earlier hands‑on engineering (software, data, or platform) before moving into architecture leadership.
• Industry credentials (e.g., TOGAF, Azure/AWS architecture) and/or published architecture patterns.

Responsibilities

• Define and maintain PBS and Pharmacy capability maps, platform strategy (buy/build/retire), reference architectures (cloud, data, API/eventing, streaming), and modernization waves tied to business outcomes.
• Establish and chair/participate in pragmatic architecture reviews; codify principles and decision records; instrument decision SLAs to remove bottlenecks and improve transparency.
• Embed responsible AI/GenAI designs (safety, observability, model governance) in pharmacy and PBS operations (e.g., clinical capabilities), digital experiences, and analytics products.
• Integrate CIP standards (e.g., change management, supplier security, data handling) into architecture guardrails and developer‑facing guidance; track adoption and exceptions.
• Ensure architectures ship: define golden paths, reusable assets, and tooling; pair with engineering on first implementations; measure adoption and outcome impact.
• Mentor principal architects and high‑potential ICs; curate communities of practice; maintain a living pattern library and decision log for learn‑once/use‑many scale.

Benefits

• Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) with company match.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees