About The Position

We are seeking a highly experienced and results-oriented Head of Ecommerce Capabilities and Digital Acceleration to significantly accelerate sales growth via digital modalities across all major customers with a differential focus on all major pureplay platforms and Walmart in the North America Pet Segment. This leadership role requires a proven track record of success in developing and executing eCommerce strategies, building capabilities to transform, building strong customer relationships, and driving significant revenue growth. This role reports to the Vice President, Sales for the North America Pet segment, and leads a high-performing cross-functional team. This leader will inspire and enable the team to deliver outsized impact through best-in-class execution and strategic customer engagement. The ideal candidate will possess exceptional negotiation skills, a deep understanding of the eCommerce landscape, and the ability to collaborate effectively across multiple teams and functions.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
  • 10+ years of experience in eCommerce, with at least 5 years in a leadership role.
  • Proven track record of success in driving significant eCommerce revenue growth.
  • Deep understanding of the eCommerce landscape, including major pure-play platforms and intermediaries.
  • Exceptional negotiation and relationship-building skills.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Proficiency in Microsoft Office Suite and eCommerce analytics tools.
  • Willingness to travel ~25% of the time.

Nice To Haves

  • Experience working with CPG brands.
  • Experience working in a pureplay retailer.
  • Experience with data analytics and reporting tools.
  • Experience managing and mentoring teams.
  • Experience with Pet Food Category.

Responsibilities

  • Partner with customer teams to accelerate key customer partnerships, developing relationships with digital leaders and building JBPs that accelerate digital growth.
  • Translate overarching commercial strategies into effective pureplay execution, collaborating with sales strategy and planning teams.
  • Drive eCommerce activation and forecasting, deploying strategic initiatives and managing demand forecasts.
  • Effectively articulate eCommerce performance to business and senior leadership teams, providing insights on sales drivers and risks.
  • Lead the development and scaling of eCommerce capabilities, partnering with global eCommerce teams.
  • Coach and elevate internal and customer-facing teams across functions, developing eCommerce training programs.
  • Enable eCommerce activation across teams and customers, integrating eCommerce objectives into joint business plans.
  • Lead, coach, and develop a high-performing team, creating a culture of accountability and collaboration.

Benefits

  • Competitive Total Rewards package focusing on overall well-being.
  • Foundation of health benefits.
  • Retirement and financial wellbeing programs.
  • Time off programs.
  • Wellbeing support and perks.
  • Eligibility to participate in an annual incentive program.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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