Head of Distribution and Network Strategy

U.S. Bank • Ridgefield, CT

18h

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Head of Distribution and Network Strategy is responsible for leading the strategic direction and operational execution of our physical distribution infrastructure. This role will report directly to the head of Branch and Small Business Banking and oversee the Branch Network Planning, Campus, Workplace Banking, and Customer Goals Coaching teams, ATM, Cash Servicing, and the Physical Asset Optimization team to ensure alignment with our broader business objectives. As a key membership of the BSBB leadership team, the successful candidate will lead a team of professionals and collaborate closely with the company’s top leadership team to further the businesses strategy and execution in delivering best-in-class customer and teammate experiences, drive a culture of inclusivity and accountability, and engage and motivate the platform through a large, transformative journey. The right candidate will ensure U.S. Bank culture is at the forefront of the transformative journey with a strong emphasis on the bank’s values and culture while maintaining a focus on achieving superior business results. This role is pivotal in transforming our physical distribution model to be more agile, client-centric, and future-ready.

Requirements

• The successful candidate will have demonstrated success in building and leading high-performing teams.
• This executive will have experience leading a best-in-class organization, leveraging highly disciplined business, financial, and strategic processes, and demonstrated experience and success enabling business growth in new client acquisition, deepening of client relationships and the development and delivery of exceptional solutions for consumer and small businesses.
• STRATEGIC THINKING: Strategic thought leader that proactively responds to changing business needs and objectives, while considering implications of business or people related decisions and actions.
• PROJECT MANAGEMENT: Experience in developing strategies and providing work direction and guidance to a broader team or organization. Ability to make sense out of complex situations, demonstrating intellectual curiosity, and driving outcomes with appropriate levels of governance and controls.
• COMMUNICATION: Strong verbal and written communication skills, with the ability to effectively build and articulate messages with story-telling technics and detailed points of view.
• INFLUENCE: Proven history of leading and/or influencing senior leaders and teams by proven results driven through excellent leadership in action.
• PROBLEM SOLVING: Problem solving orientated, with the ability to recognize needs, anticipate issues, and develop solutions using strong analytical, business knowledge, and financial acumen.
• INTERPERSONAL: Outstanding interpersonal, influence-management, and communication skills, particularly in building relationships with business leaders and key stakeholders and presenting to senior leaders.
• PROCESS IMPROVEMENT: Expert level skills in continuous improvement, and data analytics and management, amongst other process improvement skills.
• FINANCIAL ACUMEN: Experience analyzing data, providing solutions, and recommend action, and regulating spend as it related to overall budget.
• LEADERSHIP CAPABILITIES Builds Teams and Talent: Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent.
• Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace.
• Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change.
• Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas.
• Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action.

Responsibilities

• Strategic Oversight of the branch network, ATMs, cash management services, and third-party cash solutions to optimize physical asset deployment and utilization.
• Leadership of Branch Network Planning, ensuring data-driven decisions on branch openings, closures, relocations, and format evolution to meet client needs and market dynamics.
• Management of Campus and Workplace Banking initiatives to deepen relationships and expand presence in key communities and institutions.
• Integration of Goals Coaches into the client experience strategy to enhance financial wellness and engagement.
• Optimization of Physical Assets, balancing cost efficiency with client accessibility and experience.
• Collaboration Across Functions to unify strategic decision-making with the delivery of essential physical assets, enhancing how and where we serve clients nationwide.
• Client Experience Elevation, ensuring that all physical touchpoints reflect our brand promise and deliver operational excellence.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed