Head of Design

Nextiva•Scottsdale, AZ

2d•Onsite

About The Position

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. As part of our growing creative and brand operations teams, we’re looking for a Head of Design to own and elevate our visual identity across every touchpoint. As Head of Design, you will be the steward of Nextiva’s visual identity. You’ll lead and manage all graphic design efforts across print, digital, events, internal and external communications, ensuring consistency, creativity, and excellence across our brand expression. You will report to the Brand Leader and collaborate closely with product marketing, demand generation, sales, product, events, content, and other cross-functional teams.

Requirements

Significant professional experience (ideally 8+ years) in graphic design — preferably with both digital and print expertise in a fast-paced B2B or hi-tech environment
Proven track record of building, owning, and executing brand-level design across multiple platforms and media
Proficiency in standard design software (e.g. Adobe Creative Suite: Photoshop, Illustrator, InDesign; optionally motion/ video/ digital tools) and strong understanding of design fundamentals (typography, layout, color theory, composition)
Strong leadership and team-management skills, with ability to mentor junior designers and foster a collaborative creative environment
Excellent communication and presentation skills — able to articulate design decisions and rationales to stakeholders
Strong organizational and project-management skills — able to juggle multiple priorities and meet deadlines under pressure
Creative mindset, strategic thinking, attention to detail, and a passion for elevating brand identity through design

Responsibilities

Brand-Wide Visual Strategy & Oversight Maintain Nextiva’s visual style and design standards across all mediums (digital, print, events, internal comms, etc.) Develop and evolve comprehensive brand guidelines and design systems to ensure visual consistency and brand integrity across teams
Creative Execution & Project Leadership Oversee all graphic design projects from concept through execution and delivery — including marketing collateral, web/ digital materials, event assets, signage, presentations, sales materials, internal communications, and more Provide hands-on design work, while balancing oversight, quality control, and creative direction
Team Management & Development Lead, mentor, and manage a team of designers, assigning tasks, providing feedback, ensuring high creative standards, and supporting professional growth Review and approve deliverables, ensuring consistency with brand standards, high quality, and timely delivery
Cross-Functional Collaboration & Stakeholder Engagement Partner across marketing, sales product, content, events, and other internal stakeholders to understand project needs, define design requirements, and deliver creative solutions that align with business goals Translate strategic business and brand objectives into compelling visual assets and campaigns that resonate with customers, prospects, and internal teams
Creative Direction & Innovation Stay up-to-date with design trends, tools, and best practices — applying that knowledge to keep Nextiva’s brand fresh, modern, and relevant Experiment with new design approaches (motion graphics, infographics, video-ready assets, interactive design) where appropriate to elevate brand storytelling across channels
Quality Assurance & Brand Consistency Ensure all design outputs meet high quality, brand-aligned standards — from typography, color, layout to final production (print and digital) Oversee preparation of files for print or digital publishing, liaise with vendors or internal teams as needed
Project Management & Operational Discipline Manage multiple design projects simultaneously — balancing priorities, deadlines, resource management, and quality Provide clear estimates, timelines, asset tracking, and status updates to internal stakeholders and leadership as needed

Benefits

Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Insurance 💼 - Life, disability, and supplemental indemnity plans
Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

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