Head of Design, Wealth Services, Vice President

State Street • Boston, MA

19d • $120,000 - $217,500

About The Position

We’re significantly expanding our wealth service offering across custody and clearing, and developing new consumer-grade applications for institutional clients, designed to help everyday people confidently plan for their futures. This role is for a hands-on product design leader who thrives at the intersection of consumer-focused wealth planning, AI-enabled experiences, and scalable design systems. You’ll lead design for a zero-to-one product portfolio while remaining deeply embedded in the work: shaping interaction models, designing critical flows, and partnering closely with Business, Engineering, and your Design Team colleagues. You’ll be designing alongside your team and setting a high bar through craft and execution.

Requirements

• Deep understanding of interaction design for both enterprise tools and consumer-facing products
• Experience designing for enterprise, fintech, or regulated environments
• Comfort translating ambiguous problem spaces into clear product direction
• Ability to move fluidly between strategy and pixels—setting vision and designing key workflows
• Strong communication skills and the ability to influence cross-functional partners
• Familiarity with modern design tools and prototyping methods (e.g. Figma, prototyping libraries, experimentation)
• 10+ years of experience in product design, with experience leading complex, data-rich products
• Degree in Design (Interaction, Graphic, Product), HCI, or related field a plus
• Please provide a link to your design portfolio (or attach a PDF) with any necessary passwords

Nice To Haves

• Experience designing wealth management applications
• Experience collaborating with AI/ML teams on production systems
• Knowledge of accessibility standards for interfaces and data visualization

Responsibilities

• Lead design for multiple new retirement planning applications, from early concept through launch and iteration
• Produce user journeys tracking general tasks as well as support experiences
• Shape AI-enabled querying experiences, including natural language input, guided prompts, product support, and serving contextual educational content
• Define interaction patterns for dynamic dashboards that adapt to user roles, preferences, and behaviors
• Envision experiences for both adults and children
• Partner closely with business to frame problems, define MVPs, and balance user value with business goals
• Collaborate with internal Engineering and external partners to ensure designs are technically feasible and data-accurate
• Mentor and guide designers, providing clear direction, critique, and support while staying actively involved in execution
• Advocate for user-centered design within a regulated, risk-aware banking environment

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
• For a full overview, visit https://hrportal.ehr.com/statestreet/Home
• As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level