Head of Deployed Engineering - East

LangChain•New York, NY

About The Position

We’re looking for a leader to build and scale our deployed engineering organization across the East US region. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We provide the agent engineering platform and open source frameworks developers need to ship reliable agents fast. Our open source frameworks, LangChain and LangGraph, see over 90+ million downloads per month and help developers build agents with speed and granular control. LangSmith offers observability, evaluation, and deployment for rapid iteration, enabling teams to transform LLM systems into dependable production experiences. LangChain is trusted by millions of developers worldwide and powers AI teams at companies like Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more. The Role As our Head of Deployed Engineering - East, you will build and lead the team of deployed engineers working across the region. This team works alongside our sales team to help our prospects and customers build reliable, scalable agents for this business, using our suite of products — LangChain, LangGraph and LangSmith. The team focuses on pre-sales efforts, but stays on accounts to not only close new business but to also make our customers wildly successful. You will build and lead a team of deployed engineers who establish LangChain’s technical and strategic credibility with our most important customers. This organization plays a central role in helping enterprises understand why LangSmith is the best platform for evaling, deploying, and observing agents — and why we are the best long-term partner to work with. You will report to the Global Head of Deployed Engineering, and operate as a peer to the regional sales leader, with shared ownership of outcomes. This role is equal parts organizational leadership, customer engagement, and revenue accountability. You will define how deployed engineering operates in our East region, build a high-performing regional team, and ensure tight alignment between technical excellence and commercial success. As a member of the global deployed engineering leadership team, you will also be a core contributor to shared strategy, helping define the playbooks, processes, and standards used across regions.

Requirements

10 years of experience in sales engineering, solutions architecture, engineering, or similar customer-facing technical roles at a dev tools, AI, or infrastructure company.
Proven experience leading and scaling technical GTM teams.
Deep technical expertise — you’re not a stranger to Python, and are well-versed in software engineering, platform engineering, and solutions architecture disciplines.
Experience working with or selling to developers and engineering-led buyers.
Strong track record of leading complex enterprise technical engagements and building trust with senior stakeholders.
Exceptional communication and technical storytelling skills, with the ability to simplify complex concepts and influence executive audiences.
A bias for action, comfort with ambiguity, and a consistently high bar for excellence.

Nice To Haves

Familiarity with genAI, agents, observability, or open source software
Experience as an early member of a startup GTM organization

Responsibilities

Build and scale the deployed engineering team, owning hiring, onboarding, coaching, and performance management as the team grows rapidly.
Achieve the technical win, driving urgency and focus with our customers, in order to rapidly advance our opportunities across the region.
Partner with LangChain’s regional sales leader, with shared accountability for revenue outcomes and customer success.
Lead technical strategy on our most strategic enterprise opportunities, engaging directly with senior technical and business stakeholders to shape evaluations, architecture, and solution design.
Differentiate LangChain in competitive environments, clearly articulating our technical advantages, product vision, and unique expertise in building and deploying agents in production.
Set and uphold the technical bar for deployed engineering, staying close to the product and modeling what excellent customer-facing engineering looks like.
Co-create global playbooks and operating practices, contributing regional insights while maintaining strong global consistency.
Develop future leaders, building a strong bench of deployed engineers and managers.

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