Head of Data Analytics

$232,900 - $270,000/Yr

Envoy - San Francisco, CA

posted 5 days ago

Full-time - Senior
Hybrid - San Francisco, CA
Professional, Scientific, and Technical Services

About the position

Envoy is revolutionizing workplace experience technology, and we're seeking a Head of Analytics to drive our next phase of growth. You'll lead a team of data experts to deliver actionable insights and shape Envoy's strategy, partnering with engineering, product, go-to-market, and finance to drive Envoy's business forward by transforming, analyzing and developing insights from data. Your team will work with stakeholders to understand and turbo-charge drivers of business performance and develop insights from product usage to inform what we build. Reporting to the CFO, you will collaborate with cross-functional teams to help evolve the role that data plays within each of them. You will make data infrastructure and engineering investments to meet the analytics needs of our growing company, and have a curiosity and passion for technology. You will be accountable for building, growing, and mentoring a world-class team of analysts and data scientists who are obsessed with data accuracy and insights to help Envoy transform modern workplaces. This is a hybrid position that requires at least 3 days a week (Tuesday - Thursday) in our San Francisco HQ.

Responsibilities

  • Build, lead and mentor a high-performing team of data analysts, analytics engineers, and data scientists
  • Drive the company's data culture, ensuring that data is at the core of decision-making processes across all departments-from product development to sales and marketing strategies
  • Provide actionable, data-driven insights and strategic recommendations to senior leadership to inform key business decisions
  • Set the vision for the data strategy and architecture, scaling our infrastructure to support future growth
  • Initiate innovative efforts to advance our tools, systems, and processes
  • Collaborate across product and GTM teams (sales, marketing, customer success) to drive strategic decision making with data and insights
  • Guide the evolution of our data models and schemas based on changing business and engineering needs
  • Develop and own instrumentation plans across all our products and apps
  • Develop a framework for experimentation in our product and across our marketing site
  • Build and foster a talent pipeline, identifying future data leaders within your team and providing the support and mentorship needed to grow them into the next generation of analytics leaders

Requirements

  • Minimum 8 years experience working in business intelligence, analytics, data engineering, or a similar role
  • Minimum 4 years of experience directly leading analytics teams
  • Strong experience in data pipelines, ETL design (both implementation and maintenance), data warehousing, and experimentation platforms
  • Experience and comfort with Redshift, DBT & Looker
  • Mastery of Python and SQL
  • Excellent communication skills to collaborate with stakeholders in engineering, data science, and product
  • Expertise in designing and communicating dashboards and reports with a high bar for quality
  • Experience working directly and communicating insights to C-level / executive stakeholders

Nice-to-haves

  • Experimental design, A/B testing in a B2B company
  • Productionizing/maintaining ML and forecasting systems
  • Experience scaling product instrumentation across a large and fast-growing organization

Benefits

  • Direct access to the executive team working on key strategic decisions
  • A high degree of trust in your ideas and execution
  • An opportunity to partner and collaborate with other talented people
  • An inclusive community where you feel welcomed and cared for as a person
  • The ability to make an immediate impact in helping customers create a great workplace experience
  • Support for your personal and professional growth
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