Head of Customer Content Marketing - REMOTE

Jobgether

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Customer Content Marketing. In this impactful role, you will lead a team focused on enhancing customer engagement strategies through compelling storytelling and content creation. Your expertise will help shape the narrative in the legal industry as we harness innovative approaches to technology and strategy. With your leadership, the team will collaborate with different stakeholders to elevate the company’s brand and influence customer conversations. This is an exciting opportunity to contribute to the evolution of the industry and drive meaningful change.

Requirements

• Juris Doctor (JD) — required.
• 5+ years of experience, preferably spanning law, business development, marketing, or sales.
• At least 1 year of practicing or teaching law.
• Superb storyteller and presenter, able to simplify complexity and deliver clear narratives.
• Strong visual communication skills for building executive-level presentations.
• Proven ability to influence stakeholders across all levels, including senior leadership.
• Exceptional organizational skills: able to manage multiple high-priority projects in fast-paced environments.
• Excellent written and spoken English.

Responsibilities

• Transform product marketing assets and messaging into customer-facing stories, presentations, and assets.
• Develop and deliver sales rep trainings on new products, industry trends, and best-in-class presentation delivery.
• Build persuasive, customer-specific executive presentations grounded in industry thought leadership.
• Deliver customer presentations during sales and renewal conversations.
• Manage and grow a team of expert legal and product storytellers.
• Monitor legal technology and competitive trends, crafting unique perspectives that differentiate the company in the market.

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision benefits.
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs.
• Short-and-Long Term Disability, Life, and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
• Paid Time Off and additional days for participation in Employee Resource Groups and volunteering.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree
• Number of Employees: 11-50 employees