Head of Credit Risk

Felix Technologies, Inc.

4d • Remote

About The Position

We are looking for a Head of Credit Risk to design, implement, and scale Félix’s
credit risk strategy as we expand our lending products.
This role will own the development of underwriting frameworks, portfolio
monitoring systems, and risk decisioning infrastructure that power our lending
products, starting with Send Now Pay Later (SNPL) and expanding into additional
credit offerings over time.
Your primary objective will be to optimize the long-term value of our lending
portfolio, balancing growth, credit risk, and customer lifetime value. This
includes designing underwriting strategies, credit limits, pricing, and
lifecycle policies that maximize risk-adjusted returns while responsibly
expanding access to credit for underserved communities.
You will work closely with product, data science, engineering, and fraud teams
to build scalable systems that enable automated credit decisions while
maintaining disciplined portfolio performance.
As an early leader in the credit organization, you will play a critical role in
shaping how Félix builds and scales its lending platform.

Requirements

• 10+ years of experience in Credit Risk Management within US consumer lending. Proven track record at top-tier financial institutions, fintech companies, or high-performance consumer lending platforms.
• Strong experience designing underwriting strategies and managing credit portfolios with a focus on risk-adjusted returns and long-term portfolio value.
• Deep understanding of credit portfolio analytics, including vintages, delinquency curves, roll rates, and loss forecasting.
• Demonstrated experience building or deploying credit risk models and working closely with data science teams in highly automated lending environments.
• Strong analytical and technical skills. You are comfortable working directly with data and have experience using tools such as SQL, Python, or R.
• Experience leveraging alternative or behavioral data sources to underwrite thin-file or underserved consumer segments.
• Strong understanding of the US regulatory landscape for consumer credit, including Fair Lending, FCRA, ECOA, and related compliance considerations.
• Ability to translate complex analytical insights into practical credit policies that support both portfolio growth and risk discipline.
• Strong cross-functional collaboration skills with the ability to work closely with product, engineering, fraud, and compliance teams.
• You thrive in ambiguity. You have a strong bias for action and can move from high-level strategy to hands-on problem solving when needed.
• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

Responsibilities

• Design, implement, and continuously improve our automated underwriting engine. Define the credit box, risk appetite, and approval logic to optimize long-term portfolio value while minimizing manual intervention.
• Own the end-to-end credit strategy for our lending products, including underwriting policy, credit limits (CLI/CLD), exposure management, pricing strategies, and lifecycle policies.
• Optimize portfolio performance with a focus on risk-adjusted returns and NPV per user, balancing approval rates, credit limits, pricing, and loss rates to maximize long-term portfolio value.
• Monitor portfolio performance metrics including vintages, roll rates, delinquency, and net credit losses (NCLs), and proactively adjust underwriting and credit policies based on observed trends.
• Solve the "thin-file" challenge by developing proprietary underwriting models that leverage Félix’s unique remittance data, behavioral signals, and non-traditional data sources.
• Partner with Data Science and Engineering teams to build and deploy credit risk models and experimentation frameworks that continuously improve approval strategies and portfolio performance.
• Collaborate with Product and Engineering teams to integrate underwriting logic into our WhatsApp-based experience, enabling seamless, real-time credit decisions.
• Lead the selection and implementation of third-party data providers, credit bureaus, alternative data sources, and fraud prevention tools to enhance underwriting accuracy and portfolio monitoring.
• Work closely with Fraud, Product, and Compliance teams to ensure alignment between fraud prevention, credit risk strategy, and user experience.
• Help design the risk infrastructure and data pipelines required to support automated decisioning, portfolio monitoring, and scalable credit operations.
• Ensure all underwriting and credit activities strictly adhere to US federal and state regulations (Fair Lending, FCRA, ECOA, etc.), maintaining a "compliance-first" culture as we scale.
• Act as the internal authority on credit risk, providing insights to leadership on portfolio performance, capital allocation, and long-term lending strategy.

Benefits

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed