Filmhub-posted 4 months ago
11-50 employees

Filmhub is transforming how films reach audiences around the world. We’re a distributor powered by top tech—built for today’s rights holders: filmmakers, distributors, and catalog owners who deserve more access, transparency, and control. We reject 'that’s the way it is' thinking and build systems that put creatives and rights holders first. As we scale our catalog and partnerships, we need a Head of Content Operations to lead the team that ensures every film meets technical standards, passes QC, and gets delivered with precision. This is a highly cross-functional role: you’ll collaborate with our co-founders and work closely across Operations, Product, Engineering, and Partnerships to build systems that scale with speed and quality.

  • Lead and grow a global team across Channel Operations and Filmmaker/Distributor Operations
  • Design and document scalable systems for ingest, QC, metadata, and delivery
  • Build workflows using tools like Notion, Airtable, Zapier, and Google Workspace
  • Define and track KPIs to measure and improve operational performance
  • Collaborate with technical teammates to improve asset quality and specs
  • Partner with Product to shape internal tools that make our workflows faster and easier
  • Support our streaming partners by ensuring on-time, spec-perfect deliveries
  • Act as both a coach and a player—leading from the front while mentoring your team
  • 6+ years of experience, including 2+ in operations leadership at a fast-paced startup
  • Strong track record of designing systems that scale—playbooks, automations, SOPs
  • Analytical and data-driven; you use metrics to drive clarity and improvement
  • Excellent at cross-functional work with Product, Engineering, and Sales
  • Comfortable in ambiguity and obsessed with clarity—process, docs, expectations
  • Clear communicator, structured thinker, decisive operator
  • SQL requirement (don’t let this stop you from applying!)
  • Familiarity with media specs, codecs, captioning, or localization a plus—but not required
  • You’ve scaled a content or ops team in a startup, marketplace, or SaaS business
  • You’ve worked in media or film operations—especially with streaming partners
  • You’ve managed async, international, or contract-heavy teams
  • You’ve built internal tools or automations using no-code tools or lightweight scripting
  • You love giving creatives more power and control
  • Transparent, structured approach to compensation
  • Offers based on market data, experience, location, and leveling framework
  • Compensation includes base salary, equity, and benefits
  • Clear opportunities for growth
  • Compensation philosophy, levels, and salary ranges available for viewing
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