Head of Community & Advocacy (SaaS / Online Communities)
About The Position
Rechat is an innovative technology platform built exclusively for real estate professionals. Our all-in-one software streamlines the entire buying and selling process by unifying every stage into a single system that engages agents, drives brand consistency, and increases efficiency.At Rechat, we believe technology is only part of the story - community is the multiplier. Remote (Work may be performed anywhere in the United States We believe community is not a “nice to have.” It is a growth engine. A moat. A force multiplier across product, brand, and revenue. We’re looking for a world-class Head of Community to design, build, and scale a community that people genuinely want to belong to - one that drives engagement, advocacy, referrals, and long-term loyalty. This is a senior, high-impact role. You will own community strategy end-to-end and sit at the center of our growth.
Requirements
- 10+ years building and scaling communities at high-growth startups or platforms
- Proven experience taking a community from early days to meaningful scale
- Track record of creating highly engaged, loyal, and self-sustaining communities
- Experience running advisory groups, ambassador programs, and referrals
- Strong operator who can turn ideas into repeatable systems
- Exceptional storyteller — written, verbal, and on stage
- Deep empathy for customers and an instinct for what creates belonging
- Comfortable working cross-functionally at the executive level
- Data-informed, but human-first
Nice To Haves
- Real estate experience is a plus - not a requirement
- Elite community builders can learn the domain
Responsibilities
- Define and lead the company-wide community strateg
- Design programs that turn users into advocates, ambassadors, and champions
- Build and operate advisory councils (agents, team leaders, brokers, operators
- Create scalable engagement loops across digital and in-person touchpoints
- Launch and grow referral, ambassador, and peer-to-peer programs
- Develop rituals, events, and moments that create belonging and momentum
- Partner closely with Product, Marketing, Sales, and Customer Success
- Represent the company publicly in community-facing forums and events
- Translate community insights into product and go-to-market decision
- Measure and optimize community health, engagement, and impact
Benefits
- Competitive compensation
- Fully remote with flexible work/life balance
- A diverse, inclusive, and highly collaborative culture
- Meaningful work with a product used by real professionals every day
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
