Head of Client Implementation, EVP

State Street is a global provider with $41.8 trillion in assets under custody and/or administration and $4.1 trillion under management. Our investment servicing business provides solutions to some of the worlds most sophisticated institutional investors through our enterprise outsourcing capabilities, underpinned by our integrated front-to-back State Street Alpha SM platform. Global Delivery manages our custody, accounting, fund administration, alternatives, middle office, transfer agency and securities operations. Our team of close to 30,000 employees operate across 22 countries around the world delivering integrated solutions to support our clients as they grow and innovate creating better outcomes for the people they serve. The Head of Client Implementation is responsible for leading, driving and delivering strategic on-boarding programs across the full suite of State Street products and service solutions. This role will lead the Client Implementation Program Management team working on behalf of senior Client and State Street stakeholders to implement front to back, software, data and platform solutions aligned with strategic priorities and agreed commercial outcomes. The Head of Client Implementation is a member of the State Street Operating Group and the senior lead interfacing with Global Delivery, Global Technology Services, Risk, Finance, Human Resources, Alpha and commercial segments and other relevant partner/stakeholder groups. They have ultimate accountability to the executive (and other relevant) committees for the successful execution of on-boarding programs underpinning our strategic growth and commercial objectives. This role will lead a global team of Client Implementation Managers orchestrating programs across key State Street, client and third-party stakeholders. This includes management of project execution, solution management, change management, conversions, development, testing and release management, operational readiness, implementation go-live and hyper-care phases. This role will oversee all programs globally with accountability for delivering agreed financial, business and client service outcomes ensuring robust governance, stakeholder management and project execution. The Head of Client Implementation is responsible for ensuring Client on-boarding activities are performed and programs are delivered to clients in accordance with all contractual and implementation service level agreements High standards of accuracy and timeliness, on-boarding in an efficient and controlled manner with a continuous focus on quality and speed of implementation.