Head of Client Accounts - Personal Loans

Quinstreet • Foster City, CA

263d • $115,000 - $160,000 • Remote

About The Position

QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and 'research and compare' consumers with brands. We run these virtual- and private-label marketplaces in one of the nation's largest media networks. Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results. Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience. We believe in the direct measurability of digital media, performance marketing, and the advantages of technology. We bring all this together to deliver truly great results for consumers and brands in the world's biggest channel.

Requirements

• 5+ years of experience in Business Development, Account Management, or Client Strategy, with at least 2 years in a leadership role.
• Proven success in managing client relationships and driving revenue growth.
• Experience in Personal Loans or FinTech is highly preferred.
• Strong project management and problem-solving skills, with the ability to manage multiple priorities.
• Excellent analytical skills, with proficiency in Excel (pivot tables, VLOOKUP's, index match) to analyze large datasets.
• Strong negotiation and communication skills, capable of influencing senior stakeholders.
• Bachelor's degree in Business, Economics, Marketing, or related field (MBA preferred).

Responsibilities

• Lead, mentor, and develop a team of account managers, fostering a high-performance culture.
• Provide strategic guidance and professional development opportunities to enhance team capabilities.
• Oversee P&L management and ensure operational excellence across client accounts.
• Drive collaboration between sales, IT, media, and creative teams to optimize partnership opportunities.
• Own and manage a portfolio of Personal Loans accounts, ensuring revenue targets are met or exceeded.
• Develop and implement growth strategies for key accounts, identifying upsell and cross-sell opportunities.
• Build and maintain strong, consultative relationships with key stakeholders, from working teams to executives.
• Oversee client launches, onboarding, and ongoing account management to ensure seamless execution.
• Regularly assess client needs and market trends, developing new solutions to drive engagement and retention.
• Utilize data-driven insights to optimize client performance, identifying trends and patterns that impact revenue.
• Oversee monthly financial closing, reporting, and reconciliation processes to maintain financial accuracy.
• Design and implement tracking mechanisms and intuitive reports to maintain visibility into partner performance.
• Ensure a strong understanding of web metrics and profitability drivers, making strategic decisions accordingly.
• Lead high-value contract negotiations, ensuring alignment with business objectives.
• Partner with leadership to develop and refine account management strategies for long-term growth.
• Stay ahead of industry trends and FinTech innovations, positioning the company as a market leader.
• Travel as needed (15-20%) for client meetings and strategic business initiatives.

Benefits

• Competitive compensation and benefits with remote work flexibility.
• Eligible to receive performance bonus or commission and equity in the form of restricted stock units.
• Participation in the Company's standard employee benefits programs, which currently include health care benefits, retirement benefits, paid days off (paid sick leave, parental leave, paid time off, or vacation benefits), and any other tax-reportable benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree