Head of Circulation

Greene County Public Library-posted about 2 months ago
Full-time • Mid Level
Onsite • Xenia, OH
51-100 employees
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To promote the mission and values of the Greene County Public Library. To carry out objectives and goals of the strategic plan to better serve the community. Supervises the Circulation Department; responsible for quality and efficiency of departmental services. Performs and oversees a variety of clerical tasks; works under the supervision of the Head Librarian, but at times may work unsupervised and be expected to solve problems and serve patrons independently. Serves as facilitator and leader of system-wide Circulation meetings, procedures, and communications.

  • Supervises and participates in all operations of the Circulation Department's tasks and services.
  • Provides high level of patron service, mediates patron concerns and addresses any problems or needs at the circulation desk; refers the most difficult problems to the appropriate management staff level.
  • Serve as the lead for library circulation policy, procedures, and practices; functions as a resource to staff for circulation questions and issues.
  • Interviews, selects, and trains new employees; trains and makes assignments to employees; evaluates employees and counsels them on the solution of new or difficult problems.
  • Checks out and Checks in materials using computerized system; collects fines and charges for payment of lost items; enters renewals and reserves for materials; registers borrowers; handles circulation questions from patrons in person or by telephone.
  • Supervises opening and/or closing procedures including daily requests lists, delivery, cash drawer balancing, and statistics gathering. Ensures deposits and financial recordkeeping are completed promptly and accurately.
  • Prepares schedules, coordinates meetings, and schedules substitutes (as needed) for circulation staff.
  • Checks and signs timesheets; maintains an accurate account of staff budgets.
  • Conducts special studies, surveys, and projects as assigned.
  • May act as person in charge during the Head Librarian's absence.
  • Submits departmental reports and statistics; prepares departmental budget for inclusion in the library's annual budget request.
  • Monitors and troubleshoots self-service computers, and security equipment.
  • Coordinates and chairs Circulation Round Table meetings for the Library system. Takes initiative and leadership in representing the library.
  • Maintains and updates system-wide Circulation Manual and procedures. Identifies areas for development and improvement. Communicates changes, and conducts or facilitates training where needed.
  • Keeps abreast of trends and technology in circulation services. Routinely evaluates procedures and implements improvements or modifications.
  • Attends workshops, conferences, seminars, and meetings, and any other professional development opportunities to stay abreast of current developments in the Library field. Attends system-wide Library Council meeting.
  • Keeps abreast of information by regularly reading email, minutes and staff website as well as attending staff meetings.
  • The supervisor may require other related duties. These duties are nonessential functions of this position.
  • Ability to provide a high level of customer service for staff and patrons ; ability to secure the cooperation of others and develop and maintain a positive teamwork environment; shows tact and courtesy; shows good judgment.
  • Ability to organize and demonstrate attention to detail.
  • Ability to communicate clearly; listens, understand, speak, and write effectively.
  • Ability to work with minimal supervision and ability to handle routine problems. Keeps supervisor informed of departmental needs and concerns.
  • Working knowledge of library computer systems and applications including circulation software, Internet, office software, and e-mail.
  • Knowledge of current best practices in library operation methods, techniques, and quality standards.
  • Bachelor's degree from an accredited college or university and successful experience in library public service.
  • Experience with Integrated Library Systems.
  • Two years supervisory experience strongly preferred.
  • The library pays an amount equal to 14% of each employee's salary into the Ohio Public Employee Retirement System, the employee pays 10% to OPERS
  • The library contributes a percentage of the employee's salary for Medicare
  • Vacation (10-20 days per year based on educational level and/or years of service)
  • Sick leave (12 days credit per year)
  • Personal leave (3 days credit per year)
  • Holidays (8 Standard and 2 Floating)
  • Parental Leave
  • Merit time off, if warranted
  • Bereavement time, if needed
  • Employee Assistance Program for employee and eligible family members
  • Voluntary participation in the Ohio Deferred Compensation Plan
  • Eligibility for Tuition Reimbursement program after one full year of employment (between $3000 and $4000 per year depending on the subject being studied)
  • Dental insurance: employer pays 100% of single premium; additional coverage for dependents is at employee expense
  • Health Insurance: Employer pays 90% of premium, Employee pays 10% of premium
  • Life Insurance: Employer pays 100% of premium; supplemental coverage offered at employee's expense.
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